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United Arab Emirates United Arab Emirates

Certified Salesforce.com and Oracle CRM developer

Retail

Salesforce.com and Oracle certified CRM professional with diverse combination of experience in delivering CRM solutions using Force.com (Cloud) and Oracle Platforms. Specialties: • SDLC (Software Development Life Cycle) • Knowledge in Marketing Cloud ( Email,Mobile Push message, Social Studio, Journey Builder etc) • Application development. • Business Analysis and Product Management. • Application Integration (REST/API/EAI) • Sales, Service Cloud in Force.com platform. • Solutions improvement (Automation) • Vendor selection and management (RFI’s , RFT’s) • Reports and Dashboards- (Salesforce Analytics, OBIEE, Qlikview) • Testing. Projects handled: • Solution design in Force.com Sales, ...