Personal Information
Organization / Workplace
Greater New York City Area United States
Occupation
Sr. CRM Analyst
Industry
Technology / Software / Internet
About
10+ Yrs of Experience
> 8.0 Oracle Certified Business Analyst
> OPN Specialist
> 7.8 Siebel Customer Order Management Certified
> 7 7 Siebel CRM certified Consultant
Siebel CRM Techno-Functional for eCommunications/Wireless
Expertise in SFA tools and Processes
Expertise in Business/Requirements Analysis.
Experience in Solution Design & Architecture
Expert Knowledge in Siebel Architecture & Data Model.
Expertise in Order ,Account, Product Pricing,Oppty, Service Request,Complain Mgmt etc.
Extensive Experience with Siebel Tools Configuration, Siebel Scripting and automating business processes with Workflows
Specialties: Solution Design & Architecture
Extensive EAI experience usin...
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