Strategic professional leveraging over 12 years of proven success in understanding customer needs with diligent attention to detail, resulting in better conversions, superior customer service and high levels of satisfaction
Currently associated with Tata Teleservices Ltd. Delhi as Senior Manager in Retail-Sales & Service Excellence
Delivering & sustaining revenue and profit gains within highly competitive retail markets
Adaptable with commendable path of professional development with rewards & recognition for implementing strategies to build relationships with customers in the form of customer delivery programs, personalized experiences for excellent customer experience
Acknow...