Experienced HR Shared Service Center Manager with more than 10 years of extensive experience in Contact Center and Global HR Shared Service environment with another 2 years in sales & marketing.
Highly involved in streamlining HR Transformation & Project Migration in Contact Center Division and HR Shared service center for Malaysia, Singapore, Brunei, Hong Kong, China, Korea, Taiwan, Japan, Thailand, Indonesia, Sri Lanka and India.
Strong verbal, listening and written skills and people management skills. Comfortable in interacting with all levels of the organization and public. Able to negotiate and problem solve quickly, accurately, and efficiently with minimal escalations.
Adept at m...