Personal Information
Organization / Workplace
São Paulo Area, Brazil, SP Brazil
Occupation
Information Technology Architect
Industry
Technology / Software / Internet
Website
About
ITSM and Engineer with 20 years of experience in electronics and IT. Ability to focus and prioritize with a instinct for revenue-generating activities. Experience on prospecting, qualifying, negotiating and closing deals. Solutions engineering, research and development, deployment, delivery and on-going for complex systems solutions.
Expert and certified in several Enterprise IT Management Systems, including CA Service Assurance (IM, eHealth, Spectrum, Wily Introscope APM), CA Service Desk Manager 11, IBM NetCool, HP OpenView, EMC Smarts and Watch4Net, Nagios, Zabbix, Ryslog, Kibana, Fluentd, ElasticSearch, etc.
Specialties: Project management, ITIL, business strategy development, compl...
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