Ritesh india post
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India Post is a government agency and postal system in India established in 1774 with over 466,903 employees. It provides financial services like postal savings, life insurance, and banking. In 1991, it introduced computerization to improve customer service, increase productivity and revenue, enable rural post offices to deliver social programs, and allow for paperless mail and transaction tracking. While 25,000 post offices have been computerized from 2006-2007, there is a plan to computerize rural post offices at a cost of Rs. 1877.2 crore. India Post was also embroiled in a controversy when a query revealed most post offices in New Delhi are inaccessible to disabled persons.
Ritesh india post
- 2. DETAILS Type: Agency of the Government of India Industry: Courier Founded 1 April 1774 Headquarters: New Delhi, Delhi, India Key people: Smt. Padmini Gopinath, Director General Services Postal system Employees: 466,903 (As of 31 March 2011)
- 3. SERVICES:
- 4. FINANCIAL SERVICES Postal savings Life insurance Banking Data collection
- 5. Computerization Multipurpose counter machines with computers were introduced in post offices in 1991 to: Improve customer service and increase revenue and staff productivity Make the post office the focal point for delivery of state socialsecurity programs Enable the electronic networking of about 1,30,000 rural post offices Enable paperless transactions for mail, postal banking and insurance services Enable tracking and tracing of articles intended for delivery 25,000 departmental post offices (out of 25,464) have been computerized from 20062007 to 20112012. A plan (costing Rs.1877.2 crore) has been formulated to computerize rural post offices.
- 6. CONTROVERSY India Post was embroiled in controversy when a Right to Information query by Dr Satendra Singh of Enabling Unit revealed that a majority of post offices in India's capital city are inaccessible to persons with disabilities.
- 7. THANK YOU