- Achieving requirements of organizational excellence based on criteria the King Abdullah II Award for Excellence by the EFQM model .
- Achievement of government Creativity award requirements.
- implementation of the self-assessment, depending on the Excellence Award Criteria
- Review and evaluate the methodologies in order to continuous improvement, through Radar Approach
- Streamlining and develop standard operating procedures(SOP,s) by reviewing the results of customer satisfaction, and analyze customer complaints and suggestions
- Participating in the preparation and review of the Strategic Plan
- Identify key performance indicators and review, analyze the results (outputs).
- Impleme...