Seasoned professional on HRO - Human Resource Outsourcing environment. Start-up / Ramp-up of Shared Service Center businesses in different Latin American countries.
Deep knowledge on Project Negotiation, Budget Planning, Pre-Sales, Project Management, ROI Analysis, ABC - Activity Based Costing, Best Practices definition, Method and Organization, Customer Satisfaction / Six Sigma initiative.
- Transition to Service (T2S): Coordinate transition from implementation to daily operation, overview training, change management and readiness checklist.
- HR Operations Lead: Take care of Managed Services and SAP Technical Application Support. Responsible for the BPO / HRO – SAP HR Outsourcing Ope...