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Luc is a specialist in bridging user needs and business goals across innovative service experiences. He has applied his Design Thinking expertise to many market sectors. 

Building on his experience as a senior designer, user researcher and key client liaison at IDEO - one of the world's most innovative design consultancy - he co-founded UCD Network in 2005: a European network firm of User-Centred Design experts helping public and private organizations build innovation strategy, adapt to game-changing market opportunities, and grow.

Luc is also an entrepreneur and co-founder of Physz.com, an innovative online service platform offering multi-disciplinary health care teams an easy-to-use a...

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