Over 12 years of experience in Server Administration and Technical Support. Proficient in mapping client鈥檚 requirements, custom designing solutions and troubleshooting complex information systems. Proven track record of serving as an escalation gate to resolve critical issues of the team members. Expertise in swiftly ramping-up infrastructure assignments on multiple platforms. Skilled in managing Wintel, VMware and NetApp environments with experience in resolving various hardware & software related issues.
Insightful experience in technical activities including scoping, planning, risk management, finalization of technical / functional specifications, resource administration and quality .
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