Value Proposition : Lead and deliver large scale and complex transformations in Customer Experience, Growth Strategy, and Operational Excellence with high impact on revenues or EBIT.
Main expertises in digital transformation :
- Customer Relationship Management (CRM), Customer Experience, Customer Journeys Redesign, Customer Engagement, Customer Value Proposition, Customer Delight
- Growth Strategy, Strategic Marketing, Business Development, Sales Strategy
- Operational Excellence, Supply Chain / Logistics, Lean Management
- Innovation accelerators : Design Thinking, Business Model Generation, Lean Startup, Blue Ocean Strategy
Industries : Telecom/Media, Energy/Utilities, Transport, Ret...