/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: AMRAbdelsamad https://cdn.slidesharecdn.com/profile-photo-AMRAbdelsamad-48x48.jpg?cb=1523706935 A well presented, well mannered and articulate help desk support professional with extensive experience of performing diagnostics and resolving users technical problems via telephone, e-mail and one to one. A problem solver who enjoys a challenge and can work well under pressure and who possesses strong customer service skills, good communication skills and attention to detail.