/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: AbrahimJohnson https://cdn.slidesharecdn.com/profile-photo-AbrahimJohnson-48x48.jpg?cb=1609674711 ï‚Ÿ Currently working as Delivery Operations Manager with IBM India Pvt. Ltd. ï‚Ÿ Experienced with application and web servers like Weblogic Server, WAS, Apache Tomcat. ï‚Ÿ Continually identify ways to reduce cost of delivering the services and improve service. ï‚Ÿ Drive/participate and coordinate crisis management. ï‚Ÿ Worked on Business Analytics and Automations. ï‚Ÿ Define, Own Service/Quality, Process Improvement plan. ï‚Ÿ Understanding on ITIL principles. ï‚Ÿ People management responsibilities. ï‚Ÿ Develop technical talent and leadership in the team. ï‚Ÿ Drive/manage service quality and improvement of service delivery processes. ï‚Ÿ Awarded many prizes and Awards like Hall Of Fame,...