/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: AivetteVWCortes https://cdn.slidesharecdn.com/profile-photo-AivetteVWCortes-48x48.jpg?cb=1523778143 CUST SERVICE ~ MARKETING/SMM~ ADVERTISING ~ B2B B2C SALES BPO + TRAINER Present: BPO manage US financial accounts, escalation & training; BILINGUAL - Spanish Previous: Handled UK clients of British Telecoms and BT Sports 1,2 ans ESPN- sales, general enquiries, billing and escalation. Translating organisational goals into precisely crafted customer relations practices through innovative process improvement and multi-dimensional communication strategies, client management & customer support for UK, USA, Australia and client experience, including accounts mgt, marketing, sales, communications, advertising, customer service and PR functions and business operations: media/hotel/food/t...