/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: AkiLauroma https://cdn.slidesharecdn.com/profile-photo-AkiLauroma-48x48.jpg?cb=1621943906 I am an IT professional with strong ambition to help customers in their business transformation. I have a proven record in process optimization, change management and IT program management. Customer relationship management is the area in which I have been specializing the last few years. As a team lead I have demonstrated solid record in sales and business development. I work with customers in following industry sectors: Insurance, Public Sector, Manufacturing, Consumer goods and Telecom.