ºÝºÝߣshows by User: AnaSantiago25 / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: AnaSantiago25 / ºÝºÝߣShare feed for ºÝºÝߣshows by User: AnaSantiago25 https://cdn.slidesharecdn.com/profile-photo-AnaSantiago25-48x48.jpg?cb=1662560342 Responsible for the implementation of the quality control system ISO 9001. Trainer and Consultant on Soft Skills. Mentoring and Coaching (Life and Executive Coaching). Practitioner NLP& Coaching. Training sessions: Leadership, Corporate Communication, Sales&Marketing, Customer Service, Managing Difficult Customers, Executive Assistants, Developing Skills, Personal Branding, Emotional Intelligence - How to manage our emotions for better relationships, Creativity and Competitive Strategies. Creative Teams, Stress Management. Member of ACC - Associação Coaching e Comunicação.