/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: AndreaSantoro3 https://cdn.slidesharecdn.com/profile-photo-AndreaSantoro3-48x48.jpg?cb=1523498021 I am graduated in Communication Science and I took a post-graduate master in Communication for the Music Industry plus a course in Non-conventional and Social Media Marketing. I have strong creative flair and a good ability to decipher problems. I am a team player and I work with determination and passion. I had big experiences in customer caring, I've worked as inbound agent for different clients (vodafone, sky tv, telecom italia..). Experience has taught me how to manage crisis and complaining customers. I can work under stress and I'm confident with call center processes. I like computers and I am able to use softwares like Microsoft Office, iWorks, iLife, e-mail marketing softwares a... http://djsantorini.tumblr.com