/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: ArthurCharleston https://cdn.slidesharecdn.com/profile-photo-ArthurCharleston-48x48.jpg?cb=1704614617 I'm an experienced manager and teacher and worked at the interface between business and IT since 1997. My coaching style of management and focus on customer service, brings teams to better results. As a manager, I've optimized a Service Delivery team, served customers to full satisfaction and committed many innovations in work processes. In addition, I was partly responsible for defining policies and implement changes in processes. www.csc.com/nl/ds/42449-traffic_management