際際滷shows by User: BMC_ITSM / http://www.slideshare.net/images/logo.gif 際際滷shows by User: BMC_ITSM / Mon, 23 Jun 2014 08:43:20 GMT 際際滷Share feed for 際際滷shows by User: BMC_ITSM Meeting the Exploding Demand for New IT Services /slideshow/meeting-the-exploding-demand-for-new-it-services/36196606 approvedfinalidgebooktdnewit0521142-140623084320-phpapp01
The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to consumerized services and experiences, the contrast with traditional IT offerings couldnt be more striking. End users now expect instant gratification and simplicity, and have adopted a new, socially focused approach to supporting their own devices, applications, and services. Further, end users are often relying on consumer devices or service providers as a replacement for traditional IT services. For the first time ever, there is a very real user movement to shadow IT suppliers when corporate IT is perceived as unresponsive.]]>
The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to consumerized services and experiences, the contrast with traditional IT offerings couldnt be more striking. End users now expect instant gratification and simplicity, and have adopted a new, socially focused approach to supporting their own devices, applications, and services. Further, end users are often relying on consumer devices or service providers as a replacement for traditional IT services. For the first time ever, there is a very real user movement to shadow IT suppliers when corporate IT is perceived as unresponsive.]]> Mon, 23 Jun 2014 08:43:20 GMT /slideshow/meeting-the-exploding-demand-for-new-it-services/36196606 BMC_ITSM@slideshare.net(BMC_ITSM) Meeting the Exploding Demand for New IT Services BMC_ITSM The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to consumerized services and experiences, the contrast with traditional IT offerings couldnt be more striking. End users now expect instant gratification and simplicity, and have adopted a new, socially focused approach to supporting their own devices, applications, and services. Further, end users are often relying on consumer devices or service providers as a replacement for traditional IT services. For the first time ever, there is a very real user movement to shadow IT suppliers when corporate IT is perceived as unresponsive. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/approvedfinalidgebooktdnewit0521142-140623084320-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to consumerized services and experiences, the contrast with traditional IT offerings couldnt be more striking. End users now expect instant gratification and simplicity, and have adopted a new, socially focused approach to supporting their own devices, applications, and services. Further, end users are often relying on consumer devices or service providers as a replacement for traditional IT services. For the first time ever, there is a very real user movement to shadow IT suppliers when corporate IT is perceived as unresponsive.
Meeting the Exploding Demand for New IT Services from BMC ITSM
]]> 1572 3 https://cdn.slidesharecdn.com/ss_thumbnails/approvedfinalidgebooktdnewit0521142-140623084320-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Maximize Control with ITIL Service Asset & Configuration Management /slideshow/maximize-control-with-itil-service-asset-configuration-management/16258275 bmcpinkwebinarsvcassetconfigmgmtjan292013-130130100925-phpapp02
Using ITIL best practices for asset and configuration management can ensure business continuity while maximizing the efficient use of a companys IT resource.]]>
Using ITIL best practices for asset and configuration management can ensure business continuity while maximizing the efficient use of a companys IT resource.]]> Wed, 30 Jan 2013 10:09:25 GMT /slideshow/maximize-control-with-itil-service-asset-configuration-management/16258275 BMC_ITSM@slideshare.net(BMC_ITSM) Maximize Control with ITIL Service Asset & Configuration Management BMC_ITSM Using ITIL best practices for asset and configuration management can ensure business continuity while maximizing the efficient use of a companys IT resource. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bmcpinkwebinarsvcassetconfigmgmtjan292013-130130100925-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Using ITIL best practices for asset and configuration management can ensure business continuity while maximizing the efficient use of a companys IT resource.
Maximize Control with ITIL Service Asset & Configuration Management from BMC ITSM
]]> 2652 5 https://cdn.slidesharecdn.com/ss_thumbnails/bmcpinkwebinarsvcassetconfigmgmtjan292013-130130100925-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 IT Support Analytics = Better Decisions /slideshow/it-support-analytics-better-decisions/16177835 iubmcbizintelwebinarjan2013-130125101402-phpapp01
Learn how Indiana University leveraging IT service management data strategically to improve service delivery, grow their service offering, and strategically support the institutional initiatives.]]>
Learn how Indiana University leveraging IT service management data strategically to improve service delivery, grow their service offering, and strategically support the institutional initiatives.]]> Fri, 25 Jan 2013 10:14:02 GMT /slideshow/it-support-analytics-better-decisions/16177835 BMC_ITSM@slideshare.net(BMC_ITSM) IT Support Analytics = Better Decisions BMC_ITSM Learn how Indiana University leveraging IT service management data strategically to improve service delivery, grow their service offering, and strategically support the institutional initiatives. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/iubmcbizintelwebinarjan2013-130125101402-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Learn how Indiana University leveraging IT service management data strategically to improve service delivery, grow their service offering, and strategically support the institutional initiatives.
IT Support Analytics = Better Decisions from BMC ITSM
]]> 1085 2 https://cdn.slidesharecdn.com/ss_thumbnails/iubmcbizintelwebinarjan2013-130125101402-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Working with People in ITSM Migration /slideshow/working-with-people-in-itsm-migration/15941785 itsmworkingwithpeopleinitsmmigrationfinal-130110215615-phpapp01
Ask anyone to list the biggest challenges in their ITSM migration project and chances are the people will feature in the top three. Its one of the biggest factors in successfully effecting change in ITSM, and yet good practical guidance is hard to find.]]>
Ask anyone to list the biggest challenges in their ITSM migration project and chances are the people will feature in the top three. Its one of the biggest factors in successfully effecting change in ITSM, and yet good practical guidance is hard to find.]]> Thu, 10 Jan 2013 21:56:15 GMT /slideshow/working-with-people-in-itsm-migration/15941785 BMC_ITSM@slideshare.net(BMC_ITSM) Working with People in ITSM Migration BMC_ITSM Ask anyone to list the biggest challenges in their ITSM migration project and chances are the people will feature in the top three. Its one of the biggest factors in successfully effecting change in ITSM, and yet good practical guidance is hard to find. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/itsmworkingwithpeopleinitsmmigrationfinal-130110215615-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Ask anyone to list the biggest challenges in their ITSM migration project and chances are the people will feature in the top three. Its one of the biggest factors in successfully effecting change in ITSM, and yet good practical guidance is hard to find.
Working with People in ITSM Migration from BMC ITSM
]]> 14899 14 https://cdn.slidesharecdn.com/ss_thumbnails/itsmworkingwithpeopleinitsmmigrationfinal-130110215615-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 https://cdn.slidesharecdn.com/profile-photo-BMC_ITSM-48x48.jpg?cb=1523631446 Delivering great service to your customers means everything in ITSM. Whether you're building a simple help desk or unifying IT operations management, with BMC, you'll find a solution that fits and the expertise to get the job done. www.bmc.com/itsm?cmp=_social_itsm_slideshare_page https://cdn.slidesharecdn.com/ss_thumbnails/approvedfinalidgebooktdnewit0521142-140623084320-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/meeting-the-exploding-demand-for-new-it-services/36196606 Meeting the Exploding ... https://cdn.slidesharecdn.com/ss_thumbnails/bmcpinkwebinarsvcassetconfigmgmtjan292013-130130100925-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/maximize-control-with-itil-service-asset-configuration-management/16258275 Maximize Control with ... https://cdn.slidesharecdn.com/ss_thumbnails/iubmcbizintelwebinarjan2013-130125101402-phpapp01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/it-support-analytics-better-decisions/16177835 IT Support Analytics =...