/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: BillDetschel https://cdn.slidesharecdn.com/profile-photo-BillDetschel-48x48.jpg?cb=1496418433 IT Service Management, ITIL V3 Expert Certification Managing thru business transformation Business Services Management, Management of global functional teams, Management of IT departments, Enterprise technical architecture