/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: CHANDANJHA10 https://public.slidesharecdn.com/v2/images/profile-picture.png Dedicated IT Support Professional having strong experience in Incident management & handeling Service requests using ITIL methodologies, Technical Support, System & Sever support, Application support in SaaS enviroment. Strong knowledge of Windows XP/Win 7, Windows 2003/2008 R2 server, Active Directory, HP storage server, Sql databases, Backup & recovery tools, TCP/IP, Network equipments (switches,firewall) LAN/WAN, Vendor & IT Asset management.