ºÝºÝߣshows by User: CMilliganNZVOST / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: CMilliganNZVOST / Fri, 16 Dec 2016 00:54:19 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: CMilliganNZVOST Improving Emergency Response Capability Using e-Mutual Aid and Social Media /slideshow/improving-emergency-response-capability-using-emutual-aid-and-social-media/70189515 carolinemilligan1-161216005419
Nov 2016 ~ Comms Connect Melbourne (Australia) Conference. This presentation outlined the core elements to improve digital communications capability and capacity, as it applies to emergency management and law enforcement. Caroline shared her operational experience using e-Mutual Aid and social media to enhance situational awareness and support operational decision-making, as well as potential applications and challenges. Case studies and lessons learned were shared during this session, as it applies to how open-source intelligence (OSINT) can and is currently being used for situational awareness and also investigations in public safety by global agencies and organisations. ]]>

Nov 2016 ~ Comms Connect Melbourne (Australia) Conference. This presentation outlined the core elements to improve digital communications capability and capacity, as it applies to emergency management and law enforcement. Caroline shared her operational experience using e-Mutual Aid and social media to enhance situational awareness and support operational decision-making, as well as potential applications and challenges. Case studies and lessons learned were shared during this session, as it applies to how open-source intelligence (OSINT) can and is currently being used for situational awareness and also investigations in public safety by global agencies and organisations. ]]>
Fri, 16 Dec 2016 00:54:19 GMT /slideshow/improving-emergency-response-capability-using-emutual-aid-and-social-media/70189515 CMilliganNZVOST@slideshare.net(CMilliganNZVOST) Improving Emergency Response Capability Using e-Mutual Aid and Social Media CMilliganNZVOST Nov 2016 ~ Comms Connect Melbourne (Australia) Conference. This presentation outlined the core elements to improve digital communications capability and capacity, as it applies to emergency management and law enforcement. Caroline shared her operational experience using e-Mutual Aid and social media to enhance situational awareness and support operational decision-making, as well as potential applications and challenges. Case studies and lessons learned were shared during this session, as it applies to how open-source intelligence (OSINT) can and is currently being used for situational awareness and also investigations in public safety by global agencies and organisations. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/carolinemilligan1-161216005419-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Nov 2016 ~ Comms Connect Melbourne (Australia) Conference. This presentation outlined the core elements to improve digital communications capability and capacity, as it applies to emergency management and law enforcement. Caroline shared her operational experience using e-Mutual Aid and social media to enhance situational awareness and support operational decision-making, as well as potential applications and challenges. Case studies and lessons learned were shared during this session, as it applies to how open-source intelligence (OSINT) can and is currently being used for situational awareness and also investigations in public safety by global agencies and organisations.
Improving Emergency Response Capability Using e-Mutual Aid and Social Media from Caroline Milligan
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2015 International Workshop on Innovation for Crisis Management ( #I4CM ) Presentation By Caroline Milligan (Crest Advisory) /slideshow/i4-cm-conference-france-may-2015-crest-advisory/49714854 i4cmconference-france-may2015-crestadvisory-150623030558-lva1-app6892
Caroline Milligan [Speaking Engagement - May 2015] Topic: Social Media for Emergency Management (People Power). Event: International Workshop on Innovation for Crisis Management (I4CM). The European Union’s demonstration project DRIVER (Driving Innovation in Crisis Management for European Resilience) was successfully launched in May 2014. This project, gathering the expertise of 37 organisations, who will jointly develop solutions for improved crisis management. DRIVER’s project partners Pôle Risques and ARTTIC organised an international workshop on Innovation for Crisis Management (I4CM). This event is aimed at sharing best practices between crisis management professionals from all over Europe. The objective was to support innovation by highlighting technological development needs and experimentation benefits; and enlarge the DRIVER Community (http://driver-project.eu/content/welcome-driver-community-website). The DRIVER Community includes crisis management practitioners, policy makers, technology suppliers and the citizenry and will enable an intensive collaboration with and between these crisis management stakeholders. Natural Disasters affecting the Mediterranean area will be used as concrete examples for solutions efficiency evaluation. Crisis management practitioners from North America, Australia and New Zealand will be invited to share lessons learned from large disasters such as hurricane Sandy or large and damaging bushfires. The meeting will include keynote speeches and panel discussions.]]>

Caroline Milligan [Speaking Engagement - May 2015] Topic: Social Media for Emergency Management (People Power). Event: International Workshop on Innovation for Crisis Management (I4CM). The European Union’s demonstration project DRIVER (Driving Innovation in Crisis Management for European Resilience) was successfully launched in May 2014. This project, gathering the expertise of 37 organisations, who will jointly develop solutions for improved crisis management. DRIVER’s project partners Pôle Risques and ARTTIC organised an international workshop on Innovation for Crisis Management (I4CM). This event is aimed at sharing best practices between crisis management professionals from all over Europe. The objective was to support innovation by highlighting technological development needs and experimentation benefits; and enlarge the DRIVER Community (http://driver-project.eu/content/welcome-driver-community-website). The DRIVER Community includes crisis management practitioners, policy makers, technology suppliers and the citizenry and will enable an intensive collaboration with and between these crisis management stakeholders. Natural Disasters affecting the Mediterranean area will be used as concrete examples for solutions efficiency evaluation. Crisis management practitioners from North America, Australia and New Zealand will be invited to share lessons learned from large disasters such as hurricane Sandy or large and damaging bushfires. The meeting will include keynote speeches and panel discussions.]]>
Tue, 23 Jun 2015 03:05:58 GMT /slideshow/i4-cm-conference-france-may-2015-crest-advisory/49714854 CMilliganNZVOST@slideshare.net(CMilliganNZVOST) 2015 International Workshop on Innovation for Crisis Management ( #I4CM ) Presentation By Caroline Milligan (Crest Advisory) CMilliganNZVOST Caroline Milligan [Speaking Engagement - May 2015] Topic: Social Media for Emergency Management (People Power). Event: International Workshop on Innovation for Crisis Management (I4CM). The European Union’s demonstration project DRIVER (Driving Innovation in Crisis Management for European Resilience) was successfully launched in May 2014. This project, gathering the expertise of 37 organisations, who will jointly develop solutions for improved crisis management. DRIVER’s project partners Pôle Risques and ARTTIC organised an international workshop on Innovation for Crisis Management (I4CM). This event is aimed at sharing best practices between crisis management professionals from all over Europe. The objective was to support innovation by highlighting technological development needs and experimentation benefits; and enlarge the DRIVER Community (http://driver-project.eu/content/welcome-driver-community-website). The DRIVER Community includes crisis management practitioners, policy makers, technology suppliers and the citizenry and will enable an intensive collaboration with and between these crisis management stakeholders. Natural Disasters affecting the Mediterranean area will be used as concrete examples for solutions efficiency evaluation. Crisis management practitioners from North America, Australia and New Zealand will be invited to share lessons learned from large disasters such as hurricane Sandy or large and damaging bushfires. The meeting will include keynote speeches and panel discussions. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/i4cmconference-france-may2015-crestadvisory-150623030558-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Caroline Milligan [Speaking Engagement - May 2015] Topic: Social Media for Emergency Management (People Power). Event: International Workshop on Innovation for Crisis Management (I4CM). The European Union’s demonstration project DRIVER (Driving Innovation in Crisis Management for European Resilience) was successfully launched in May 2014. This project, gathering the expertise of 37 organisations, who will jointly develop solutions for improved crisis management. DRIVER’s project partners Pôle Risques and ARTTIC organised an international workshop on Innovation for Crisis Management (I4CM). This event is aimed at sharing best practices between crisis management professionals from all over Europe. The objective was to support innovation by highlighting technological development needs and experimentation benefits; and enlarge the DRIVER Community (http://driver-project.eu/content/welcome-driver-community-website). The DRIVER Community includes crisis management practitioners, policy makers, technology suppliers and the citizenry and will enable an intensive collaboration with and between these crisis management stakeholders. Natural Disasters affecting the Mediterranean area will be used as concrete examples for solutions efficiency evaluation. Crisis management practitioners from North America, Australia and New Zealand will be invited to share lessons learned from large disasters such as hurricane Sandy or large and damaging bushfires. The meeting will include keynote speeches and panel discussions.
2015 International Workshop on Innovation for Crisis Management ( #I4CM ) Presentation By Caroline Milligan (Crest Advisory) from Caroline Milligan
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New Zealand VOST Training Guide - 2012 /slideshow/new-zealand-vost-training-guide-final-2012/39721352 newzealandvosttrainingguidefinaloct2012-140930153908-phpapp02
NZ VOST Training Guide 12th October 2012 v1 This guide was delivered to Civil Defence volunteers in 2012 by Caroline Milligan. Authors: Team Lead Caroline Milligan ( Twitter: @Caz_Milligan ) and NZ VOST member Scott Reuter ( Twitter: @sct_r ) for New Zealand Virtual Operations Support Team (VOST) regional training. This guide was published in 2012 and was updated in 2015 (contact @Caz_Milligan for details regarding new digital volunteer strategy, policy, SOP's, guidelines, training, exercises and resources). ]]>

NZ VOST Training Guide 12th October 2012 v1 This guide was delivered to Civil Defence volunteers in 2012 by Caroline Milligan. Authors: Team Lead Caroline Milligan ( Twitter: @Caz_Milligan ) and NZ VOST member Scott Reuter ( Twitter: @sct_r ) for New Zealand Virtual Operations Support Team (VOST) regional training. This guide was published in 2012 and was updated in 2015 (contact @Caz_Milligan for details regarding new digital volunteer strategy, policy, SOP's, guidelines, training, exercises and resources). ]]>
Tue, 30 Sep 2014 15:39:07 GMT /slideshow/new-zealand-vost-training-guide-final-2012/39721352 CMilliganNZVOST@slideshare.net(CMilliganNZVOST) New Zealand VOST Training Guide - 2012 CMilliganNZVOST NZ VOST Training Guide 12th October 2012 v1 This guide was delivered to Civil Defence volunteers in 2012 by Caroline Milligan. Authors: Team Lead Caroline Milligan ( Twitter: @Caz_Milligan ) and NZ VOST member Scott Reuter ( Twitter: @sct_r ) for New Zealand Virtual Operations Support Team (VOST) regional training. This guide was published in 2012 and was updated in 2015 (contact @Caz_Milligan for details regarding new digital volunteer strategy, policy, SOP's, guidelines, training, exercises and resources). <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/newzealandvosttrainingguidefinaloct2012-140930153908-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> NZ VOST Training Guide 12th October 2012 v1 This guide was delivered to Civil Defence volunteers in 2012 by Caroline Milligan. Authors: Team Lead Caroline Milligan ( Twitter: @Caz_Milligan ) and NZ VOST member Scott Reuter ( Twitter: @sct_r ) for New Zealand Virtual Operations Support Team (VOST) regional training. This guide was published in 2012 and was updated in 2015 (contact @Caz_Milligan for details regarding new digital volunteer strategy, policy, SOP&#39;s, guidelines, training, exercises and resources).
New Zealand VOST Training Guide - 2012 from Caroline Milligan
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VOST Presentation - The Basics /slideshow/vost-presentation-basics/12870335 vostbasicsv9final-120509160106-phpapp02
Virtual Operations Support Teams - The Basics Social media and social networking are rapidly growing forms of communication and social media is becoming an integral part of disaster response. It's shaping how crises are communicated and responses are coordinated and Emergency Managers need to consider the ongoing resource implications of engaging in social media. Emergency Managers need to ensure that staff receive appropriate training in both the use of the social media tools and policies associated with their use. Emergency Managers will also have to make sure staff have enough time to validate social media content, push quality and timely information, monitor, moderate, respond to comments, archive and communicate actionable intelligence to decision makers. What resources does your agency have to commit to the effort? An innovative solution regarding these resourcing challenges is the development of a Virtual Operations Support Team (VOST). Virtual Operations Support (VOS) for emergency management and disaster recovery makes use of new communication technologies and social media tools (free and paid for dependent on VOST). A team of trained agents provide support via the internet to those on-site who may otherwise be overwhelmed by the volume of data generated during a disaster. VOS Teams (VOST) are activated to perform specific functions in support of affected organizations & jurisdictions. Each VOST has a Team Leader that reports directly to the affected organization/ jurisdiction. Additional VOSTs may be established and activated to coordinate the work and maintain an effective span of control. Disclaimer: This presentation is a conceptual description and may vary and be subject to change as per emergency management agency requirements. Presentation by Caroline Milligan ( @Caz_Milligan ) and Scott Reuter ( @sct_r ) ]]>

Virtual Operations Support Teams - The Basics Social media and social networking are rapidly growing forms of communication and social media is becoming an integral part of disaster response. It's shaping how crises are communicated and responses are coordinated and Emergency Managers need to consider the ongoing resource implications of engaging in social media. Emergency Managers need to ensure that staff receive appropriate training in both the use of the social media tools and policies associated with their use. Emergency Managers will also have to make sure staff have enough time to validate social media content, push quality and timely information, monitor, moderate, respond to comments, archive and communicate actionable intelligence to decision makers. What resources does your agency have to commit to the effort? An innovative solution regarding these resourcing challenges is the development of a Virtual Operations Support Team (VOST). Virtual Operations Support (VOS) for emergency management and disaster recovery makes use of new communication technologies and social media tools (free and paid for dependent on VOST). A team of trained agents provide support via the internet to those on-site who may otherwise be overwhelmed by the volume of data generated during a disaster. VOS Teams (VOST) are activated to perform specific functions in support of affected organizations & jurisdictions. Each VOST has a Team Leader that reports directly to the affected organization/ jurisdiction. Additional VOSTs may be established and activated to coordinate the work and maintain an effective span of control. Disclaimer: This presentation is a conceptual description and may vary and be subject to change as per emergency management agency requirements. Presentation by Caroline Milligan ( @Caz_Milligan ) and Scott Reuter ( @sct_r ) ]]>
Wed, 09 May 2012 16:01:04 GMT /slideshow/vost-presentation-basics/12870335 CMilliganNZVOST@slideshare.net(CMilliganNZVOST) VOST Presentation - The Basics CMilliganNZVOST Virtual Operations Support Teams - The Basics Social media and social networking are rapidly growing forms of communication and social media is becoming an integral part of disaster response. It's shaping how crises are communicated and responses are coordinated and Emergency Managers need to consider the ongoing resource implications of engaging in social media. Emergency Managers need to ensure that staff receive appropriate training in both the use of the social media tools and policies associated with their use. Emergency Managers will also have to make sure staff have enough time to validate social media content, push quality and timely information, monitor, moderate, respond to comments, archive and communicate actionable intelligence to decision makers. What resources does your agency have to commit to the effort? An innovative solution regarding these resourcing challenges is the development of a Virtual Operations Support Team (VOST). Virtual Operations Support (VOS) for emergency management and disaster recovery makes use of new communication technologies and social media tools (free and paid for dependent on VOST). A team of trained agents provide support via the internet to those on-site who may otherwise be overwhelmed by the volume of data generated during a disaster. VOS Teams (VOST) are activated to perform specific functions in support of affected organizations & jurisdictions. Each VOST has a Team Leader that reports directly to the affected organization/ jurisdiction. Additional VOSTs may be established and activated to coordinate the work and maintain an effective span of control. Disclaimer: This presentation is a conceptual description and may vary and be subject to change as per emergency management agency requirements. Presentation by Caroline Milligan ( @Caz_Milligan ) and Scott Reuter ( @sct_r ) <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/vostbasicsv9final-120509160106-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Virtual Operations Support Teams - The Basics Social media and social networking are rapidly growing forms of communication and social media is becoming an integral part of disaster response. It&#39;s shaping how crises are communicated and responses are coordinated and Emergency Managers need to consider the ongoing resource implications of engaging in social media. Emergency Managers need to ensure that staff receive appropriate training in both the use of the social media tools and policies associated with their use. Emergency Managers will also have to make sure staff have enough time to validate social media content, push quality and timely information, monitor, moderate, respond to comments, archive and communicate actionable intelligence to decision makers. What resources does your agency have to commit to the effort? An innovative solution regarding these resourcing challenges is the development of a Virtual Operations Support Team (VOST). Virtual Operations Support (VOS) for emergency management and disaster recovery makes use of new communication technologies and social media tools (free and paid for dependent on VOST). A team of trained agents provide support via the internet to those on-site who may otherwise be overwhelmed by the volume of data generated during a disaster. VOS Teams (VOST) are activated to perform specific functions in support of affected organizations &amp; jurisdictions. Each VOST has a Team Leader that reports directly to the affected organization/ jurisdiction. Additional VOSTs may be established and activated to coordinate the work and maintain an effective span of control. Disclaimer: This presentation is a conceptual description and may vary and be subject to change as per emergency management agency requirements. Presentation by Caroline Milligan ( @Caz_Milligan ) and Scott Reuter ( @sct_r )
VOST Presentation - The Basics from Caroline Milligan
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