/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: CamilusCenturion https://cdn.slidesharecdn.com/profile-photo-CamilusCenturion-48x48.jpg?cb=1431523794 • Online billing, re-activation of subscribers’ accounts. • Performing account transactions on IBS. • Raising journals for customer accounts. • Educating clients about company products and services. • Identifying and resolving customer queries on the phone. • Updating of customer contact details on phone. • Advertising company products and services to customers. • Attending to subscribers’ complaints via phone. • Evaluating MCN Churn subscribers and ensuring that they are retained.