/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: CarloSantarelli https://cdn.slidesharecdn.com/profile-photo-CarloSantarelli-48x48.jpg?cb=1520343579 Development of strategic consulting projects within the Energy & Utilities industry; specifically I mainly worked on the following projects: ���Cost reduction strategy (Utility): identification of cost reduction strategies, focusing on ���cost-to-serve��� through the analysis of internal cost and customer behaviour. Based on BPR and marketing strategy, 4 processes were improved: front office, back office, credit management and metering & billing ���Economic and Financial assessment (Energy): definition of economic and financial impacts resulting from de-merge activity through the retrieving and analysis of information aimed at defining ���pre-unbundling spending���, ���cost ceasing���,