/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: CeciliaSun https://cdn.slidesharecdn.com/profile-photo-CeciliaSun-48x48.jpg?cb=1523562520 Seasoned financial services, consumer payments and healthcare customer experience strategist with proven track record for digital transformation within large, legacy enterprises. Expert in digital product innovation within customer service and traditional customer engagement organizations focused on building next generation customer centric experiences in credit card, banking and healthcare industries. Led large global teams of product managers, building and scaling customer facing products such as multi-channel messaging, online chat, mobile apps, video chat, email servicing, social media servicing, natural language voice response and virtual agents. I believe all dinosaurs will die ... http://nycgirluninterrupted.blogspot.com/