ºÝºÝߣshows by User: ChangeFactory / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: ChangeFactory / Tue, 12 May 2015 03:47:19 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: ChangeFactory Managing the change in Aged Care from a catering mindset to a hospitality experience /slideshow/for-slideshare-managing-the-change-in-aged-care-from-a-catering-mindset-to-a-hospitality-experience/48028135 forslideshare-managingthechangeinagedcarefromacateringmindsettoahospitalityexperience-150512034719-lva1-app6891
Learn how to create strategic opportunity in aged care through food services. Identify operational opportunities to create lasting impressions on your customers and engage your staff to implement change. This presentation also explains how to use Moments of Truth mapping to help set operational standards.]]>
Learn how to create strategic opportunity in aged care through food services. Identify operational opportunities to create lasting impressions on your customers and engage your staff to implement change. This presentation also explains how to use Moments of Truth mapping to help set operational standards.]]> Tue, 12 May 2015 03:47:19 GMT /slideshow/for-slideshare-managing-the-change-in-aged-care-from-a-catering-mindset-to-a-hospitality-experience/48028135 ChangeFactory@slideshare.net(ChangeFactory) Managing the change in Aged Care from a catering mindset to a hospitality experience ChangeFactory Learn how to create strategic opportunity in aged care through food services. Identify operational opportunities to create lasting impressions on your customers and engage your staff to implement change. This presentation also explains how to use Moments of Truth mapping to help set operational standards. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/forslideshare-managingthechangeinagedcarefromacateringmindsettoahospitalityexperience-150512034719-lva1-app6891-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Learn how to create strategic opportunity in aged care through food services. Identify operational opportunities to create lasting impressions on your customers and engage your staff to implement change. This presentation also explains how to use Moments of Truth mapping to help set operational standards.
Managing the change in Aged Care from a catering mindset to a hospitality experience from Change Factory
]]> 1291 9 https://cdn.slidesharecdn.com/ss_thumbnails/forslideshare-managingthechangeinagedcarefromacateringmindsettoahospitalityexperience-150512034719-lva1-app6891-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 12 tips to improve your communication skills /slideshow/12-tips-to-improve-your-communication-skills/47759165 12tipstoimproveyourcommunicationskills-150505011614-conversion-gate01
To celebrate reaching our 2000 tweeps milestone on Twitter, we have put together 12 Tips to Improve Your Communication Skills. This provides some practical advice on how to communicate better. For more information visit www.changefactory.com.au]]>
To celebrate reaching our 2000 tweeps milestone on Twitter, we have put together 12 Tips to Improve Your Communication Skills. This provides some practical advice on how to communicate better. For more information visit www.changefactory.com.au]]> Tue, 05 May 2015 01:16:14 GMT /slideshow/12-tips-to-improve-your-communication-skills/47759165 ChangeFactory@slideshare.net(ChangeFactory) 12 tips to improve your communication skills ChangeFactory To celebrate reaching our 2000 tweeps milestone on Twitter, we have put together 12 Tips to Improve Your Communication Skills. This provides some practical advice on how to communicate better. For more information visit www.changefactory.com.au <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/12tipstoimproveyourcommunicationskills-150505011614-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> To celebrate reaching our 2000 tweeps milestone on Twitter, we have put together 12 Tips to Improve Your Communication Skills. This provides some practical advice on how to communicate better. For more information visit www.changefactory.com.au
12 tips to improve your communication skills from Change Factory
]]> 5070 3 https://cdn.slidesharecdn.com/ss_thumbnails/12tipstoimproveyourcommunicationskills-150505011614-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Wave 1 Results - Change Management Survey /slideshow/survey-respondents-final-report/33013834 surveyrespondentsfinalreport-140401211422-phpapp02
Change Factory is investigating the factors that lead to the success or failure of a project. This presentation is the first round of analysis from around 76 organisations around the world.]]>
Change Factory is investigating the factors that lead to the success or failure of a project. This presentation is the first round of analysis from around 76 organisations around the world.]]> Tue, 01 Apr 2014 21:14:22 GMT /slideshow/survey-respondents-final-report/33013834 ChangeFactory@slideshare.net(ChangeFactory) Wave 1 Results - Change Management Survey ChangeFactory Change Factory is investigating the factors that lead to the success or failure of a project. This presentation is the first round of analysis from around 76 organisations around the world. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/surveyrespondentsfinalreport-140401211422-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Change Factory is investigating the factors that lead to the success or failure of a project. This presentation is the first round of analysis from around 76 organisations around the world.
Wave 1 Results - Change Management Survey from Change Factory
]]> 1127 5 https://cdn.slidesharecdn.com/ss_thumbnails/surveyrespondentsfinalreport-140401211422-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 How to become the Ritz-Carlton of Aged Care /slideshow/how-to-become-the-ritzcarlton-of-aged-care/32383861 theritzcarltonofagedcare-slideshare-140316215957-phpapp02
With the change to Consumer Directed Care (CDC) in the aged care industry this year, you'll need to offer exceptional customer service in order to remain competitive. Discover how you can meet - and exceed - the needs of your customers, by becoming the Ritz-Carlton of Aged Care. As presented at the Leading Age Services Australia (LASA) Tri-State Conference held in February, 2014.]]>
With the change to Consumer Directed Care (CDC) in the aged care industry this year, you'll need to offer exceptional customer service in order to remain competitive. Discover how you can meet - and exceed - the needs of your customers, by becoming the Ritz-Carlton of Aged Care. As presented at the Leading Age Services Australia (LASA) Tri-State Conference held in February, 2014.]]> Sun, 16 Mar 2014 21:59:57 GMT /slideshow/how-to-become-the-ritzcarlton-of-aged-care/32383861 ChangeFactory@slideshare.net(ChangeFactory) How to become the Ritz-Carlton of Aged Care ChangeFactory With the change to Consumer Directed Care (CDC) in the aged care industry this year, you'll need to offer exceptional customer service in order to remain competitive. Discover how you can meet - and exceed - the needs of your customers, by becoming the Ritz-Carlton of Aged Care. As presented at the Leading Age Services Australia (LASA) Tri-State Conference held in February, 2014. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/theritzcarltonofagedcare-slideshare-140316215957-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> With the change to Consumer Directed Care (CDC) in the aged care industry this year, you&#39;ll need to offer exceptional customer service in order to remain competitive. Discover how you can meet - and exceed - the needs of your customers, by becoming the Ritz-Carlton of Aged Care. As presented at the Leading Age Services Australia (LASA) Tri-State Conference held in February, 2014.
How to become the Ritz-Carlton of Aged Care from Change Factory
]]> 1234 4 https://cdn.slidesharecdn.com/ss_thumbnails/theritzcarltonofagedcare-slideshare-140316215957-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-ChangeFactory-48x48.jpg?cb=1523430283 Change Factory is a Melbourne-based consulting company that specialises in change management and business transformation. We transform businesses by changing people’s behaviour. www.changefactory.com.au https://cdn.slidesharecdn.com/ss_thumbnails/forslideshare-managingthechangeinagedcarefromacateringmindsettoahospitalityexperience-150512034719-lva1-app6891-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/for-slideshare-managing-the-change-in-aged-care-from-a-catering-mindset-to-a-hospitality-experience/48028135 Managing the change in... https://cdn.slidesharecdn.com/ss_thumbnails/12tipstoimproveyourcommunicationskills-150505011614-conversion-gate01-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/12-tips-to-improve-your-communication-skills/47759165 12 tips to improve you... https://cdn.slidesharecdn.com/ss_thumbnails/surveyrespondentsfinalreport-140401211422-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/survey-respondents-final-report/33013834 Wave 1 Results - Chang...