ºÝºÝߣshows by User: ClaireAgutter / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: ClaireAgutter / Tue, 01 Nov 2016 11:47:35 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: ClaireAgutter Futureproof your ITSM /slideshow/futureproof-your-itsm/67986670 futureproofyouritsm-161101114735
As an ITSM professional, what needs to be on your radar? Presented at IT in the Park in Edinburgh, these slides covering emerging ITSM practices.]]>
As an ITSM professional, what needs to be on your radar? Presented at IT in the Park in Edinburgh, these slides covering emerging ITSM practices.]]> Tue, 01 Nov 2016 11:47:35 GMT /slideshow/futureproof-your-itsm/67986670 ClaireAgutter@slideshare.net(ClaireAgutter) Futureproof your ITSM ClaireAgutter As an ITSM professional, what needs to be on your radar? Presented at IT in the Park in Edinburgh, these slides covering emerging ITSM practices. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/futureproofyouritsm-161101114735-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> As an ITSM professional, what needs to be on your radar? Presented at IT in the Park in Edinburgh, these slides covering emerging ITSM practices.
Futureproof your ITSM from Claire Agutter
]]> 795 7 https://cdn.slidesharecdn.com/ss_thumbnails/futureproofyouritsm-161101114735-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Introducing the Professional Service Management Framework from itSMF UK /slideshow/introducing-the-professional-service-management-framework-from-itsmf-uk/63522788 psmfoverviewslidesv1-160628121101
Supporting information for episode 19 of the ITSM Crowd (view here https://www.youtube.com/watch?v=e13yGR49NN4) kindly provided by itSMF UK]]>
Supporting information for episode 19 of the ITSM Crowd (view here https://www.youtube.com/watch?v=e13yGR49NN4) kindly provided by itSMF UK]]> Tue, 28 Jun 2016 12:11:01 GMT /slideshow/introducing-the-professional-service-management-framework-from-itsmf-uk/63522788 ClaireAgutter@slideshare.net(ClaireAgutter) Introducing the Professional Service Management Framework from itSMF UK ClaireAgutter Supporting information for episode 19 of the ITSM Crowd (view here https://www.youtube.com/watch?v=e13yGR49NN4) kindly provided by itSMF UK <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/psmfoverviewslidesv1-160628121101-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Supporting information for episode 19 of the ITSM Crowd (view here https://www.youtube.com/watch?v=e13yGR49NN4) kindly provided by itSMF UK
Introducing the Professional Service Management Framework from itSMF UK from Claire Agutter
]]> 1733 7 https://cdn.slidesharecdn.com/ss_thumbnails/psmfoverviewslidesv1-160628121101-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 DevOps and Agile in an ITSM world /slideshow/devops-and-agile-in-an-itsm-world/62660810 devopsandagileinanitsmworld-160602144951
ºÝºÝߣs from the workshop run by Claire Agutter and Dave van Herpen from Sogeti at the IT500 conference, Edinburgh, in May 2016]]>
ºÝºÝߣs from the workshop run by Claire Agutter and Dave van Herpen from Sogeti at the IT500 conference, Edinburgh, in May 2016]]> Thu, 02 Jun 2016 14:49:51 GMT /slideshow/devops-and-agile-in-an-itsm-world/62660810 ClaireAgutter@slideshare.net(ClaireAgutter) DevOps and Agile in an ITSM world ClaireAgutter ºÝºÝߣs from the workshop run by Claire Agutter and Dave van Herpen from Sogeti at the IT500 conference, Edinburgh, in May 2016 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/devopsandagileinanitsmworld-160602144951-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> ºÝºÝߣs from the workshop run by Claire Agutter and Dave van Herpen from Sogeti at the IT500 conference, Edinburgh, in May 2016
DevOps and Agile in an ITSM world from Claire Agutter
]]> 1862 16 https://cdn.slidesharecdn.com/ss_thumbnails/devopsandagileinanitsmworld-160602144951-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Process Hacking /slideshow/process-hacking/61502951 processhacking-160429132222
First presented at Tech UG in Leeds, Process Hacking takes a look at how organisations can apply product thinking to processes to deliver improvement]]>
First presented at Tech UG in Leeds, Process Hacking takes a look at how organisations can apply product thinking to processes to deliver improvement]]> Fri, 29 Apr 2016 13:22:22 GMT /slideshow/process-hacking/61502951 ClaireAgutter@slideshare.net(ClaireAgutter) Process Hacking ClaireAgutter First presented at Tech UG in Leeds, Process Hacking takes a look at how organisations can apply product thinking to processes to deliver improvement <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/processhacking-160429132222-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> First presented at Tech UG in Leeds, Process Hacking takes a look at how organisations can apply product thinking to processes to deliver improvement
Process Hacking from Claire Agutter
]]> 1434 6 https://cdn.slidesharecdn.com/ss_thumbnails/processhacking-160429132222-thumbnail.jpg?width=120&height=120&fit=bounds presentation 000000 http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Agile your ITIL /slideshow/agile-your-itil/61328771 agileyouritil-160425154311
Ignite talk from DevOps Day London, about how enterprises with an investment in ITIL can use existing capabilities to support DevOps adoption]]>
Ignite talk from DevOps Day London, about how enterprises with an investment in ITIL can use existing capabilities to support DevOps adoption]]> Mon, 25 Apr 2016 15:43:11 GMT /slideshow/agile-your-itil/61328771 ClaireAgutter@slideshare.net(ClaireAgutter) Agile your ITIL ClaireAgutter Ignite talk from DevOps Day London, about how enterprises with an investment in ITIL can use existing capabilities to support DevOps adoption <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/agileyouritil-160425154311-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Ignite talk from DevOps Day London, about how enterprises with an investment in ITIL can use existing capabilities to support DevOps adoption
Agile your ITIL from Claire Agutter
]]> 2260 8 https://cdn.slidesharecdn.com/ss_thumbnails/agileyouritil-160425154311-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Getting the big picture with OBASHIâ„¢ /slideshow/getting-the-big-picture-with-obashi/55152528 gettingthebigpicturewithobashiit500-151116102000-lva1-app6892
Presented at IT in the Park in November 2015, an introduction to OBASHI and some start points from ITSM.Zone's Claire Agutter]]>
Presented at IT in the Park in November 2015, an introduction to OBASHI and some start points from ITSM.Zone's Claire Agutter]]> Mon, 16 Nov 2015 10:20:00 GMT /slideshow/getting-the-big-picture-with-obashi/55152528 ClaireAgutter@slideshare.net(ClaireAgutter) Getting the big picture with OBASHIâ„¢ ClaireAgutter Presented at IT in the Park in November 2015, an introduction to OBASHI and some start points from ITSM.Zone's Claire Agutter <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/gettingthebigpicturewithobashiit500-151116102000-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presented at IT in the Park in November 2015, an introduction to OBASHI and some start points from ITSM.Zone&#39;s Claire Agutter
Getting the big picture with OBASHIâ„¢ from Claire Agutter
]]> 843 6 https://cdn.slidesharecdn.com/ss_thumbnails/gettingthebigpicturewithobashiit500-151116102000-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Go with the flow apmg /slideshow/go-with-the-flow-apmg/16490811 gowiththeflowapmg-130212112600-phpapp02
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]]> Tue, 12 Feb 2013 11:26:00 GMT /slideshow/go-with-the-flow-apmg/16490811 ClaireAgutter@slideshare.net(ClaireAgutter) Go with the flow apmg ClaireAgutter <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/gowiththeflowapmg-130212112600-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br>
Go with the flow apmg from Claire Agutter
]]> 353 2 https://cdn.slidesharecdn.com/ss_thumbnails/gowiththeflowapmg-130212112600-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-ClaireAgutter-48x48.jpg?cb=1562775360 Specialties: ITIL, Service Management Education and Consultancy www.itsm.zone https://cdn.slidesharecdn.com/ss_thumbnails/futureproofyouritsm-161101114735-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/futureproof-your-itsm/67986670 Futureproof your ITSM https://cdn.slidesharecdn.com/ss_thumbnails/psmfoverviewslidesv1-160628121101-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/introducing-the-professional-service-management-framework-from-itsmf-uk/63522788 Introducing the Profes... https://cdn.slidesharecdn.com/ss_thumbnails/devopsandagileinanitsmworld-160602144951-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/devops-and-agile-in-an-itsm-world/62660810 DevOps and Agile in an...