ºÝºÝߣshows by User: Customerexperiencesolutions / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: Customerexperiencesolutions / Fri, 02 May 2014 10:59:44 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: Customerexperiencesolutions WFM Adapter for Salesforce /slideshow/aria-solutions-aria-wfm-adapter-for-salesforce-datasheet-updated-20140501/34211392 ariasolutions-ariawfmadapterforsalesforcedatasheetupdated2014-140502105945-phpapp02
The Workforce Management Adapter for Salesforce from Aria Solutions provides seamless integration between Salesforce Service Cloud and Workforce Management (WFM). It allows managers to effectively manage contact center and back office personnel from one powerful tool to achieve higher service levels, reduce staffing costs, and increase productivity and employee empowerment. Now customer service organizations can have more accurate forecasts of work volume and capacity planning, better resource allocation and scheduling, and more insight into employee work time and productivity.]]>
The Workforce Management Adapter for Salesforce from Aria Solutions provides seamless integration between Salesforce Service Cloud and Workforce Management (WFM). It allows managers to effectively manage contact center and back office personnel from one powerful tool to achieve higher service levels, reduce staffing costs, and increase productivity and employee empowerment. Now customer service organizations can have more accurate forecasts of work volume and capacity planning, better resource allocation and scheduling, and more insight into employee work time and productivity.]]> Fri, 02 May 2014 10:59:44 GMT /slideshow/aria-solutions-aria-wfm-adapter-for-salesforce-datasheet-updated-20140501/34211392 Customerexperiencesolutions@slideshare.net(Customerexperiencesolutions) WFM Adapter for Salesforce Customerexperiencesolutions The Workforce Management Adapter for Salesforce from Aria Solutions provides seamless integration between Salesforce Service Cloud and Workforce Management (WFM). It allows managers to effectively manage contact center and back office personnel from one powerful tool to achieve higher service levels, reduce staffing costs, and increase productivity and employee empowerment. Now customer service organizations can have more accurate forecasts of work volume and capacity planning, better resource allocation and scheduling, and more insight into employee work time and productivity. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ariasolutions-ariawfmadapterforsalesforcedatasheetupdated2014-140502105945-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The Workforce Management Adapter for Salesforce from Aria Solutions provides seamless integration between Salesforce Service Cloud and Workforce Management (WFM). It allows managers to effectively manage contact center and back office personnel from one powerful tool to achieve higher service levels, reduce staffing costs, and increase productivity and employee empowerment. Now customer service organizations can have more accurate forecasts of work volume and capacity planning, better resource allocation and scheduling, and more insight into employee work time and productivity.
WFM Adapter for Salesforce from Customerexperiencesolutions
]]> 777 2 https://cdn.slidesharecdn.com/ss_thumbnails/ariasolutions-ariawfmadapterforsalesforcedatasheetupdated2014-140502105945-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 CIMplicityâ„¢ Visualizer /slideshow/aria-solutions-ci-mplicity-visualizer-datasheet-updated-20140429-34136142/34136142 ariasolutions-cimplicityvisualizerdatasheetupdated2014-140430120824-phpapp02
Solve Problems instead of Search Data Contact Centers have become a collection of complex software processes that generate a tremendous amount of interaction data. Most contact centers rely on traditional analysis tools, such as manual data gathering, text editors and generic log analysis tools in an attempt to resolve issues. This approach is always time consuming and often yields inconclusive answers. With CIMplicity™ Visualizer you will: • Resolve issues faster • Reduce downtime • Improve customer experience ]]>
Solve Problems instead of Search Data Contact Centers have become a collection of complex software processes that generate a tremendous amount of interaction data. Most contact centers rely on traditional analysis tools, such as manual data gathering, text editors and generic log analysis tools in an attempt to resolve issues. This approach is always time consuming and often yields inconclusive answers. With CIMplicity™ Visualizer you will: • Resolve issues faster • Reduce downtime • Improve customer experience ]]> Wed, 30 Apr 2014 12:08:24 GMT /slideshow/aria-solutions-ci-mplicity-visualizer-datasheet-updated-20140429-34136142/34136142 Customerexperiencesolutions@slideshare.net(Customerexperiencesolutions) CIMplicity™ Visualizer Customerexperiencesolutions Solve Problems instead of Search Data Contact Centers have become a collection of complex software processes that generate a tremendous amount of interaction data. Most contact centers rely on traditional analysis tools, such as manual data gathering, text editors and generic log analysis tools in an attempt to resolve issues. This approach is always time consuming and often yields inconclusive answers. With CIMplicity™ Visualizer you will: • Resolve issues faster • Reduce downtime • Improve customer experience <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ariasolutions-cimplicityvisualizerdatasheetupdated2014-140430120824-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Solve Problems instead of Search Data Contact Centers have become a collection of complex software processes that generate a tremendous amount of interaction data. Most contact centers rely on traditional analysis tools, such as manual data gathering, text editors and generic log analysis tools in an attempt to resolve issues. This approach is always time consuming and often yields inconclusive answers. With CIMplicity™ Visualizer you will: • Resolve issues faster • Reduce downtime • Improve customer experience
CIMplicityâ„¢ Visualizer from Customerexperiencesolutions
]]> 587 6 https://cdn.slidesharecdn.com/ss_thumbnails/ariasolutions-cimplicityvisualizerdatasheetupdated2014-140430120824-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-Customerexperiencesolutions-48x48.jpg?cb=1523474312 https://cdn.slidesharecdn.com/ss_thumbnails/ariasolutions-ariawfmadapterforsalesforcedatasheetupdated2014-140502105945-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/aria-solutions-aria-wfm-adapter-for-salesforce-datasheet-updated-20140501/34211392 WFM Adapter for Salesf... https://cdn.slidesharecdn.com/ss_thumbnails/ariasolutions-cimplicityvisualizerdatasheetupdated2014-140430120824-phpapp02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/aria-solutions-ci-mplicity-visualizer-datasheet-updated-20140429-34136142/34136142 CIMplicityâ„¢ Visualizer