/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: DanieleMaso https://cdn.slidesharecdn.com/profile-photo-DanieleMaso-48x48.jpg?cb=1523711975 = Career Summary = In 2006 I joined Microsoft as Subsidiary Program Manager in Windows International Team to perform functional and linguistic tests. In the role, I developed scripts for application compatibility tests and interacted with Italian Independent Software Vendor’s (ISV) to obtain best customer experience. I managed the beta-testers’ community via Microsoft Connect and handled bugs with the Product Team. Then in 2007, I moved to the Senior Support Engineer role in Microsoft Customer Services and Support (CSS), where I improved my experience in troubleshooting and processes, as well as, technical trainer, delivering classes and workshops to both internal Microsoft peers a... www.inglele.tk