/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: DavidSithole1 https://cdn.slidesharecdn.com/profile-photo-DavidSithole1-48x48.jpg?cb=1647733707 In today's hyper-competitive marketplace, it's no longer enough to drive customer traffic to a purchase decision. Too often brands define success by stopping at the buy phase after a customer has purchased. Unfortunately, this approach will no longer sustain the long-term growth of any business. As a customer experience advocate, I help organizations realize their potential by breaking down departmental information silos and putting in place governance mechanisms-technologies to unify disparate customer experience efforts, existing legacy systems, policies, and metrics -which in turn helps clients keep and attract customers to buy, own, and advocate their brand. To learn how you can he... http://www.csiconsultantz.com