ºÝºÝߣshows by User: EdsonGiampaulo / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: EdsonGiampaulo / ºÝºÝߣShare feed for ºÝºÝߣshows by User: EdsonGiampaulo https://cdn.slidesharecdn.com/profile-photo-EdsonGiampaulo-48x48.jpg?cb=1565869441 - Again working as relationship analyst, responsible for demands of Secretaria de Educação, Trabalho e Renda e Assuntos Jurídicos. - Focusing on R&D (research and development), seeking for new solutions for the company, bringing innovations to hardware recycling, and education solutions on mobiles devices. - Working as Supervisor at Service Desk area, mainly on cases relations to business contracts, implementing the ITIL Model: Service Catalog, Business Relations Management and Continual Service Improvement. - Working at new business area, making relationships with partners, bringing new business to the company, making services proposals and controling these demands through CRM Softw... http://www.nextg.com.br