/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: EghosaOkuonghae https://cdn.slidesharecdn.com/profile-photo-EghosaOkuonghae-48x48.jpg?cb=1616675022 Experienced Information Technology (I.T) Helpdesk Specialist, Systems Support and Cisco Certified Network Professional. I currently lead a Team of fifteen (15) I.T reps covering 76 bank branches in Wema Bank PLC. Lead the team in major I.T implementation projects at User-end, such as the the Core banking (Finacle) migration exercise, User desktop migration from Windows XP to Windows 7 Enterprise, IP re-numbering exercise as well as other periodic projects implemented bank-wide. I apply strong leadership, planning and analytical skills in supporting and managing hundreds of Incidents and Users across an Enterprise to ensure timely and excellent service delivery using basic ITIL princip...