ºÝºÝߣshows by User: ElizabethGlagowski / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: ElizabethGlagowski / Tue, 05 Jan 2016 18:11:28 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: ElizabethGlagowski The TeleTech 2015 Customer Experience Benchmark Research Report /slideshow/the-teletech-2015-customer-experience-benchmark-research-report/56708702 ebook-customer-experience-benchmark-research-report-2015-160105181128
Findings from The 2015 TeleTech Customer Experience Benchmark Report reveal that while in some cases both groups are on the same page, in others, they are miles apart.]]>

Findings from The 2015 TeleTech Customer Experience Benchmark Report reveal that while in some cases both groups are on the same page, in others, they are miles apart.]]>
Tue, 05 Jan 2016 18:11:28 GMT /slideshow/the-teletech-2015-customer-experience-benchmark-research-report/56708702 ElizabethGlagowski@slideshare.net(ElizabethGlagowski) The TeleTech 2015 Customer Experience Benchmark Research Report ElizabethGlagowski Findings from The 2015 TeleTech Customer Experience Benchmark Report reveal that while in some cases both groups are on the same page, in others, they are miles apart. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ebook-customer-experience-benchmark-research-report-2015-160105181128-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Findings from The 2015 TeleTech Customer Experience Benchmark Report reveal that while in some cases both groups are on the same page, in others, they are miles apart.
The TeleTech 2015 Customer Experience Benchmark Research Report from Elizabeth Glagowski
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https://cdn.slidesharecdn.com/profile-photo-ElizabethGlagowski-48x48.jpg?cb=1507255458 Want to learn more about how your can company build customer value from your customer base? Keep up with me. I'm the Executive Strategy Editor at Peppers & Rogers Group, developing customer strategy content in the form of white papers, blogs, articles, videos, and more. Topics include customer experience, customer loyalty, data strategy and analytics, segmentation strategies, and 1to1 relationship strategy. We specialize in the telecom, financial services, and healthcare industries. We are now a part of the TeleTech customer experience family. I also serve as the Editor-in-Chief of Peppers & Rogers Group’s executive journal, Customer Strategist, and contribute to 1to1 Media, covering c. http://www.peppersandrogersgroup.com