/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: EspyNg https://cdn.slidesharecdn.com/profile-photo-EspyNg-48x48.jpg?cb=1529720613 • Well rounded Customer Service Director with deep experience in business re-engineering projects and process improvements • Strong in identifying opportunities for process improvement and operational efficiencies that lead to significant cost savings and continuous improvement to customer experience • Astute strategist with strong business acumen. Proven ability to identify key trends and provide advisory to management on future strategy roadmap.