/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: FunwellMwarazi https://cdn.slidesharecdn.com/profile-photo-FunwellMwarazi-48x48.jpg?cb=1523070352 Providing technical diagnosis assistance and validation to dealers/customers, including resolving difficult system issues. Researching and developing critical resolutions in a timely manner. Making critical decisions regarding all possible resolutions with regard to IT Infrastructure downtime and cost of repairs. Researching and communicating well-documented information to the entire GPAA ICT Group, Vendors, Customers and Knowledge Base population.