/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: G-shoppe https://cdn.slidesharecdn.com/profile-photo-G-shoppe-48x48.jpg?cb=1523570956 Project and inter-process management; day-to-day operations and people management. Understanding of client needs and proactively addressing them. Assisting teams within different processes with performance management and analysis for continuous process improvement using Process Excellence and Lean Six Sigma concepts. Timely reporting of monthly service level agreements in Business Reviews internally and between clients on a program level. Understanding of cost management by ensuring productivity through proper staff management and enhance revenues.