/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: GabrielaSamkova https://cdn.slidesharecdn.com/profile-photo-GabrielaSamkova-48x48.jpg?cb=1523272512 MBA in Banking & Finance, Msc in International Management (IP) Founder of Better Group Consulting F.Z.E. ​ 10+ years of leading managerial experience in operations & customer service expertise 10+ years in change management and operations effectivness in international markets 10+ years of deep dive data analysis, setting up KPIs and reporting across departments 3+ years in UAE market with specialization in operations, consulting & business development ​ Specialized in performance improvement, cost effectiveness, process optimalization, change management, full contact centers operations and customer service expertise. Awards & Activities: 2011 Joined international team to lead proj...