/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: GerardoRomero13 https://cdn.slidesharecdn.com/profile-photo-GerardoRomero13-48x48.jpg?cb=1666255876 Experience in IT Governance, Service Management ITSM and Risk Management. Several years of experience planning, designing, deploying and improving IT processes and controls. Some achievements include: - Re-design of the IT operating model successfully integrating Agile Scrum and ITIL practices. - Reducing the approval time for the Change Management process from 20 to 3 days - Process automation and its integration with other frameworks. I am very organized and I am used to handling multiple tasks in a multicultural, multi-region and bilingual collaborative environment. I am a very self-taught person and dedicated to work, always desiring to learn something new or share it I have a ...