/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: HaniElmansi https://public.slidesharecdn.com/v2/images/profile-picture.png • To develop, recommend and implement service standards, policies and procedures, as per company and Principal’s guidelines • To carry out periodic result reviews and implement actions to meet the budget • To establish profit and customer satisfaction index targets and device necessary action plans • To ensure the service work quality (Fix it right the first time) . • To establish collaborative and cooperative relations with other departments as required • To ensure that a good and safe work environment is maintained • To evaluate and monitor the performance of department employees, and ensure their training through the Assistant Technical Manger • To ensure the manufa...