/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: HannesdeBeer https://cdn.slidesharecdn.com/profile-photo-HannesdeBeer-48x48.jpg?cb=1523412876 I have been involved with system development for more than 20 years. I have been involved in the complete SDLC for more than 20 years. I have been in Business analyses for 10 years. I have completed the ITIL Foundation V3 course successfully with Foster-Melliar.