際際滷shows by User: HelpSocial / http://www.slideshare.net/images/logo.gif 際際滷shows by User: HelpSocial / Wed, 04 Jul 2018 15:21:20 GMT 際際滷Share feed for 際際滷shows by User: HelpSocial What Happens In Marketing Stays In Marketing - Social Insights For the Contact Center /slideshow/what-happens-in-marketing-stays-in-marketing-social-insights-for-the-contact-center/104224043 marketingbridge-helpsocial-180704152120
HelpSocial bridges the gap between marketing and the contact center helping businesses to use real-time social insights for advancing their customer experience across all communication channels.]]>
HelpSocial bridges the gap between marketing and the contact center helping businesses to use real-time social insights for advancing their customer experience across all communication channels.]]> Wed, 04 Jul 2018 15:21:20 GMT /slideshow/what-happens-in-marketing-stays-in-marketing-social-insights-for-the-contact-center/104224043 HelpSocial@slideshare.net(HelpSocial) What Happens In Marketing Stays In Marketing - Social Insights For the Contact Center HelpSocial HelpSocial bridges the gap between marketing and the contact center helping businesses to use real-time social insights for advancing their customer experience across all communication channels. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/marketingbridge-helpsocial-180704152120-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> HelpSocial bridges the gap between marketing and the contact center helping businesses to use real-time social insights for advancing their customer experience across all communication channels.
What Happens In Marketing Stays In Marketing - Social Insights For the Contact Center from HelpSocial
]]> 333 3 https://cdn.slidesharecdn.com/ss_thumbnails/marketingbridge-helpsocial-180704152120-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Scaling Social Media: Challenges and Opportunities /slideshow/scaling-social-media-challenges-and-opportunities/67352505 helpsocial-icucpptmwilbanksweb-161018143857
A highly efficient and public support channel, executing social care can deliver dramatic payoffs across your organization, such as improved sales performance and increased brand loyalty. Flooded with analyst and industry report, quotes, and stats, businesses hear all too often that social media must become part of their service strategy. Unfortunately, within the contact center, social media can often be seen as controversial and unchartered territory and is often given lower priority. Learn from real-world examples and businesses that have successfully operationalized social media customer service and find out how to integrate social into your overall omnichannel roadmap. ]]>
A highly efficient and public support channel, executing social care can deliver dramatic payoffs across your organization, such as improved sales performance and increased brand loyalty. Flooded with analyst and industry report, quotes, and stats, businesses hear all too often that social media must become part of their service strategy. Unfortunately, within the contact center, social media can often be seen as controversial and unchartered territory and is often given lower priority. Learn from real-world examples and businesses that have successfully operationalized social media customer service and find out how to integrate social into your overall omnichannel roadmap. ]]> Tue, 18 Oct 2016 14:38:57 GMT /slideshow/scaling-social-media-challenges-and-opportunities/67352505 HelpSocial@slideshare.net(HelpSocial) Scaling Social Media: Challenges and Opportunities HelpSocial A highly efficient and public support channel, executing social care can deliver dramatic payoffs across your organization, such as improved sales performance and increased brand loyalty. Flooded with analyst and industry report, quotes, and stats, businesses hear all too often that social media must become part of their service strategy. Unfortunately, within the contact center, social media can often be seen as controversial and unchartered territory and is often given lower priority. Learn from real-world examples and businesses that have successfully operationalized social media customer service and find out how to integrate social into your overall omnichannel roadmap. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/helpsocial-icucpptmwilbanksweb-161018143857-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> A highly efficient and public support channel, executing social care can deliver dramatic payoffs across your organization, such as improved sales performance and increased brand loyalty. Flooded with analyst and industry report, quotes, and stats, businesses hear all too often that social media must become part of their service strategy. Unfortunately, within the contact center, social media can often be seen as controversial and unchartered territory and is often given lower priority. Learn from real-world examples and businesses that have successfully operationalized social media customer service and find out how to integrate social into your overall omnichannel roadmap.
Scaling Social Media: Challenges and Opportunities from HelpSocial
]]> 321 2 https://cdn.slidesharecdn.com/ss_thumbnails/helpsocial-icucpptmwilbanksweb-161018143857-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 Three Steps to Social Media in the Contact Center /slideshow/three-steps-to-social-media-in-the-contact-center/66730113 threestepstosocialinthecontactcenter-161004171820
Getting started with social media as a service channel has its challenges. Picking the right networks, choosing your "social" agents and getting all departments aligned are just a few. Join HelpSocial as we walk you through what to consider when establishing a social customer care strategy. ]]>
Getting started with social media as a service channel has its challenges. Picking the right networks, choosing your "social" agents and getting all departments aligned are just a few. Join HelpSocial as we walk you through what to consider when establishing a social customer care strategy. ]]> Tue, 04 Oct 2016 17:18:20 GMT /slideshow/three-steps-to-social-media-in-the-contact-center/66730113 HelpSocial@slideshare.net(HelpSocial) Three Steps to Social Media in the Contact Center HelpSocial Getting started with social media as a service channel has its challenges. Picking the right networks, choosing your "social" agents and getting all departments aligned are just a few. Join HelpSocial as we walk you through what to consider when establishing a social customer care strategy. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/threestepstosocialinthecontactcenter-161004171820-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Getting started with social media as a service channel has its challenges. Picking the right networks, choosing your &quot;social&quot; agents and getting all departments aligned are just a few. Join HelpSocial as we walk you through what to consider when establishing a social customer care strategy.
Three Steps to Social Media in the Contact Center from HelpSocial
]]> 87 2 https://cdn.slidesharecdn.com/ss_thumbnails/threestepstosocialinthecontactcenter-161004171820-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 0 https://cdn.slidesharecdn.com/profile-photo-HelpSocial-48x48.jpg?cb=1530717664 We are the social platform for customer service. Monitor social networks for customers, connect teams and apps around the business for realtime response. https://helpsocial.com https://cdn.slidesharecdn.com/ss_thumbnails/marketingbridge-helpsocial-180704152120-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/what-happens-in-marketing-stays-in-marketing-social-insights-for-the-contact-center/104224043 What Happens In Market... https://cdn.slidesharecdn.com/ss_thumbnails/helpsocial-icucpptmwilbanksweb-161018143857-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/scaling-social-media-challenges-and-opportunities/67352505 Scaling Social Media: ... https://cdn.slidesharecdn.com/ss_thumbnails/threestepstosocialinthecontactcenter-161004171820-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/three-steps-to-social-media-in-the-contact-center/66730113 Three Steps to Social ...