ºÝºÝߣshows by User: Highland_Solutions / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: Highland_Solutions / Thu, 19 Nov 2020 21:52:22 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: Highland_Solutions Distinguishing Between Healthy and Unhealthy Mistakes: How to Fail Like A Pro /slideshow/distinguishing-between-healthy-and-unhealthy-mistakes-how-to-fail-like-a-pro/239341541 howtofaillikeapro-201119215223
The Failure Revolution is well underway—a celebration of missteps, failures, and errors as pivotal moments of learning and growth. But how is a blunder different from a moment of growth? What types of mistakes are worth the learning, and which costly ones would rather be avoided? In launching over 250 digital products over the past 20 years, Highland is well-versed in the language of failure. We’re taking a moment to reflect on which failures are an intentional part of the process, which ones take us by surprise, and which ones we help organizations avoid. Come join us for some memorable stories of hits and misses. Attendees will learn: • The most common failure patterns in the digital innovation process, with examples from our lived experience. • How to recognize and avoid the most common failure points and patterns. • How to discern learning moments from expected failures, or worse—unexpected failures. • How to move from fearing failure to living failure, and dodging fatal failure. ]]>

The Failure Revolution is well underway—a celebration of missteps, failures, and errors as pivotal moments of learning and growth. But how is a blunder different from a moment of growth? What types of mistakes are worth the learning, and which costly ones would rather be avoided? In launching over 250 digital products over the past 20 years, Highland is well-versed in the language of failure. We’re taking a moment to reflect on which failures are an intentional part of the process, which ones take us by surprise, and which ones we help organizations avoid. Come join us for some memorable stories of hits and misses. Attendees will learn: • The most common failure patterns in the digital innovation process, with examples from our lived experience. • How to recognize and avoid the most common failure points and patterns. • How to discern learning moments from expected failures, or worse—unexpected failures. • How to move from fearing failure to living failure, and dodging fatal failure. ]]>
Thu, 19 Nov 2020 21:52:22 GMT /slideshow/distinguishing-between-healthy-and-unhealthy-mistakes-how-to-fail-like-a-pro/239341541 Highland_Solutions@slideshare.net(Highland_Solutions) Distinguishing Between Healthy and Unhealthy Mistakes: How to Fail Like A Pro Highland_Solutions The Failure Revolution is well underway—a celebration of missteps, failures, and errors as pivotal moments of learning and growth. But how is a blunder different from a moment of growth? What types of mistakes are worth the learning, and which costly ones would rather be avoided? In launching over 250 digital products over the past 20 years, Highland is well-versed in the language of failure. We’re taking a moment to reflect on which failures are an intentional part of the process, which ones take us by surprise, and which ones we help organizations avoid. Come join us for some memorable stories of hits and misses. Attendees will learn: • The most common failure patterns in the digital innovation process, with examples from our lived experience. • How to recognize and avoid the most common failure points and patterns. • How to discern learning moments from expected failures, or worse—unexpected failures. • How to move from fearing failure to living failure, and dodging fatal failure. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/howtofaillikeapro-201119215223-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The Failure Revolution is well underway—a celebration of missteps, failures, and errors as pivotal moments of learning and growth. But how is a blunder different from a moment of growth? What types of mistakes are worth the learning, and which costly ones would rather be avoided? In launching over 250 digital products over the past 20 years, Highland is well-versed in the language of failure. We’re taking a moment to reflect on which failures are an intentional part of the process, which ones take us by surprise, and which ones we help organizations avoid. Come join us for some memorable stories of hits and misses. Attendees will learn: • The most common failure patterns in the digital innovation process, with examples from our lived experience. • How to recognize and avoid the most common failure points and patterns. • How to discern learning moments from expected failures, or worse—unexpected failures. • How to move from fearing failure to living failure, and dodging fatal failure.
Distinguishing Between Healthy and Unhealthy Mistakes: How to Fail Like A Pro from Highland
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How do you know you're ready for a Design Sprint? /slideshow/how-do-you-know-youre-ready-for-a-design-sprint/238934688 howdoyouknowyourereadyforadesignsprint-201021193650
For leaders who want their teams to embrace human-centered approaches and collaborate in new ways, Sprints are a fantastic way to start. Join Highland’s CX Practice Director David Whited and Lead Experience Designer Amrita Kulkarni as they share how Research Sprints and Design Sprints make Design Thinking—a reliable methodology to address complex, ambiguous problems—accessible in a way they have never been before. David and Amrita will introduce the purpose and philosophy of Sprints, talk through the differences between Research and Design Sprints, and what kind of issues, problems, or opportunities are the right fit for each. We’ll be joined by Jennifer Severns, CXO, and Jennifer O’Brien, Innovation and Insights Manager, from the American Marketing Association, who will share how their organization has used Sprints to catalyze a culture of Design Thinking at the AMA. They will reflect on the realities of introducing Sprints and Design Thinking into an established organization, sharing advice for helping others think and work in new ways. Attendees will learn: - How are Research Sprints different from Design Sprints - When is the right time or moment to conduct a Sprint - What it takes for Sprints to be successful - How to amplify Sprint outcomes for change in your organization]]>

For leaders who want their teams to embrace human-centered approaches and collaborate in new ways, Sprints are a fantastic way to start. Join Highland’s CX Practice Director David Whited and Lead Experience Designer Amrita Kulkarni as they share how Research Sprints and Design Sprints make Design Thinking—a reliable methodology to address complex, ambiguous problems—accessible in a way they have never been before. David and Amrita will introduce the purpose and philosophy of Sprints, talk through the differences between Research and Design Sprints, and what kind of issues, problems, or opportunities are the right fit for each. We’ll be joined by Jennifer Severns, CXO, and Jennifer O’Brien, Innovation and Insights Manager, from the American Marketing Association, who will share how their organization has used Sprints to catalyze a culture of Design Thinking at the AMA. They will reflect on the realities of introducing Sprints and Design Thinking into an established organization, sharing advice for helping others think and work in new ways. Attendees will learn: - How are Research Sprints different from Design Sprints - When is the right time or moment to conduct a Sprint - What it takes for Sprints to be successful - How to amplify Sprint outcomes for change in your organization]]>
Wed, 21 Oct 2020 19:36:50 GMT /slideshow/how-do-you-know-youre-ready-for-a-design-sprint/238934688 Highland_Solutions@slideshare.net(Highland_Solutions) How do you know you're ready for a Design Sprint? Highland_Solutions For leaders who want their teams to embrace human-centered approaches and collaborate in new ways, Sprints are a fantastic way to start. Join Highland’s CX Practice Director David Whited and Lead Experience Designer Amrita Kulkarni as they share how Research Sprints and Design Sprints make Design Thinking—a reliable methodology to address complex, ambiguous problems—accessible in a way they have never been before. David and Amrita will introduce the purpose and philosophy of Sprints, talk through the differences between Research and Design Sprints, and what kind of issues, problems, or opportunities are the right fit for each. We’ll be joined by Jennifer Severns, CXO, and Jennifer O’Brien, Innovation and Insights Manager, from the American Marketing Association, who will share how their organization has used Sprints to catalyze a culture of Design Thinking at the AMA. They will reflect on the realities of introducing Sprints and Design Thinking into an established organization, sharing advice for helping others think and work in new ways. Attendees will learn: - How are Research Sprints different from Design Sprints - When is the right time or moment to conduct a Sprint - What it takes for Sprints to be successful - How to amplify Sprint outcomes for change in your organization <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/howdoyouknowyourereadyforadesignsprint-201021193650-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> For leaders who want their teams to embrace human-centered approaches and collaborate in new ways, Sprints are a fantastic way to start. Join Highland’s CX Practice Director David Whited and Lead Experience Designer Amrita Kulkarni as they share how Research Sprints and Design Sprints make Design Thinking—a reliable methodology to address complex, ambiguous problems—accessible in a way they have never been before. David and Amrita will introduce the purpose and philosophy of Sprints, talk through the differences between Research and Design Sprints, and what kind of issues, problems, or opportunities are the right fit for each. We’ll be joined by Jennifer Severns, CXO, and Jennifer O’Brien, Innovation and Insights Manager, from the American Marketing Association, who will share how their organization has used Sprints to catalyze a culture of Design Thinking at the AMA. They will reflect on the realities of introducing Sprints and Design Thinking into an established organization, sharing advice for helping others think and work in new ways. Attendees will learn: - How are Research Sprints different from Design Sprints - When is the right time or moment to conduct a Sprint - What it takes for Sprints to be successful - How to amplify Sprint outcomes for change in your organization
How do you know you're ready for a Design Sprint? from Highland
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The Digital Innovators' Guide: How Services Companies Launch Successful Digital Products /slideshow/the-digital-innovators-guide-how-services-companies-launch-successful-digital-products/238696166 digitalinnovatorsguidehowtoservicescompanieslaunchsuccessfuldigitalproducts-201001155309
Nearly 70% of companies are in the services business, including professional and business services, education, health, hospitality, and nonprofits. These organizations increasingly need to create digital products, to extend their core business with a scalable offering and consistent revenue stream. Often these leaders seek out a technical firm to build the software. But building software is the easy part. The Highland team has helped services companies launch over 260 digital products over the last 20 years. We’ll lay out our step by step process for how services companies—who have never created a digital product before--can go from idea to launch, all backed up by on on-going research with hundreds of digital product leaders. You’ll learn: - The seven steps—besides building software—in creating a successful digital product for the first time. - How to get accurate, early insight to shape your product idea. - How to avoid the mistake over 40% of new digital startups make.]]>

Nearly 70% of companies are in the services business, including professional and business services, education, health, hospitality, and nonprofits. These organizations increasingly need to create digital products, to extend their core business with a scalable offering and consistent revenue stream. Often these leaders seek out a technical firm to build the software. But building software is the easy part. The Highland team has helped services companies launch over 260 digital products over the last 20 years. We’ll lay out our step by step process for how services companies—who have never created a digital product before--can go from idea to launch, all backed up by on on-going research with hundreds of digital product leaders. You’ll learn: - The seven steps—besides building software—in creating a successful digital product for the first time. - How to get accurate, early insight to shape your product idea. - How to avoid the mistake over 40% of new digital startups make.]]>
Thu, 01 Oct 2020 15:53:09 GMT /slideshow/the-digital-innovators-guide-how-services-companies-launch-successful-digital-products/238696166 Highland_Solutions@slideshare.net(Highland_Solutions) The Digital Innovators' Guide: How Services Companies Launch Successful Digital Products Highland_Solutions Nearly 70% of companies are in the services business, including professional and business services, education, health, hospitality, and nonprofits. These organizations increasingly need to create digital products, to extend their core business with a scalable offering and consistent revenue stream. Often these leaders seek out a technical firm to build the software. But building software is the easy part. The Highland team has helped services companies launch over 260 digital products over the last 20 years. We’ll lay out our step by step process for how services companies—who have never created a digital product before--can go from idea to launch, all backed up by on on-going research with hundreds of digital product leaders. You’ll learn: - The seven steps—besides building software—in creating a successful digital product for the first time. - How to get accurate, early insight to shape your product idea. - How to avoid the mistake over 40% of new digital startups make. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/digitalinnovatorsguidehowtoservicescompanieslaunchsuccessfuldigitalproducts-201001155309-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Nearly 70% of companies are in the services business, including professional and business services, education, health, hospitality, and nonprofits. These organizations increasingly need to create digital products, to extend their core business with a scalable offering and consistent revenue stream. Often these leaders seek out a technical firm to build the software. But building software is the easy part. The Highland team has helped services companies launch over 260 digital products over the last 20 years. We’ll lay out our step by step process for how services companies—who have never created a digital product before--can go from idea to launch, all backed up by on on-going research with hundreds of digital product leaders. You’ll learn: - The seven steps—besides building software—in creating a successful digital product for the first time. - How to get accurate, early insight to shape your product idea. - How to avoid the mistake over 40% of new digital startups make.
The Digital Innovators' Guide: How Services Companies Launch Successful Digital Products from Highland
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Failure to Launch: Research on Why New Digital Products Succeed or Fail /slideshow/failure-to-launch-research-on-why-new-digital-products-succeed-or-fail/238321193 mappingtheexperienceofdigitalinnovationleaders-webinardeck1-200828115112
What if you could see the end-to-end journey of real leaders and teams who successfully launched a product, and could compare it to the journey of those who failed to launch? With Highland's latest Digital Innovators Journey Report, that’s exactly what we’ve done. Join Highland President Jon Berbaum and CX Practice Director David Whited as they share findings from in-depth qualitative interviews with product leaders who were responsible for the failure or success of a new digital product in the last 6 months. We’ve cataloged over 100 insights about the product development journey and distilled the most significant indicators of success or failure. Attendees will learn: 1) Why successful and unsuccessful journeys look different from the very start 2) How leadership can significantly influence outcomes 3) What nearly every team—successful or not—forgets to plan for]]>

What if you could see the end-to-end journey of real leaders and teams who successfully launched a product, and could compare it to the journey of those who failed to launch? With Highland's latest Digital Innovators Journey Report, that’s exactly what we’ve done. Join Highland President Jon Berbaum and CX Practice Director David Whited as they share findings from in-depth qualitative interviews with product leaders who were responsible for the failure or success of a new digital product in the last 6 months. We’ve cataloged over 100 insights about the product development journey and distilled the most significant indicators of success or failure. Attendees will learn: 1) Why successful and unsuccessful journeys look different from the very start 2) How leadership can significantly influence outcomes 3) What nearly every team—successful or not—forgets to plan for]]>
Fri, 28 Aug 2020 11:51:12 GMT /slideshow/failure-to-launch-research-on-why-new-digital-products-succeed-or-fail/238321193 Highland_Solutions@slideshare.net(Highland_Solutions) Failure to Launch: Research on Why New Digital Products Succeed or Fail Highland_Solutions What if you could see the end-to-end journey of real leaders and teams who successfully launched a product, and could compare it to the journey of those who failed to launch? With Highland's latest Digital Innovators Journey Report, that’s exactly what we’ve done. Join Highland President Jon Berbaum and CX Practice Director David Whited as they share findings from in-depth qualitative interviews with product leaders who were responsible for the failure or success of a new digital product in the last 6 months. We’ve cataloged over 100 insights about the product development journey and distilled the most significant indicators of success or failure. Attendees will learn: 1) Why successful and unsuccessful journeys look different from the very start 2) How leadership can significantly influence outcomes 3) What nearly every team—successful or not—forgets to plan for <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/mappingtheexperienceofdigitalinnovationleaders-webinardeck1-200828115112-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> What if you could see the end-to-end journey of real leaders and teams who successfully launched a product, and could compare it to the journey of those who failed to launch? With Highland&#39;s latest Digital Innovators Journey Report, that’s exactly what we’ve done. Join Highland President Jon Berbaum and CX Practice Director David Whited as they share findings from in-depth qualitative interviews with product leaders who were responsible for the failure or success of a new digital product in the last 6 months. We’ve cataloged over 100 insights about the product development journey and distilled the most significant indicators of success or failure. Attendees will learn: 1) Why successful and unsuccessful journeys look different from the very start 2) How leadership can significantly influence outcomes 3) What nearly every team—successful or not—forgets to plan for
Failure to Launch: Research on Why New Digital Products Succeed or Fail from Highland
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Design Thinking for Nonprofits: Creating an Enhanced Membership Program with The Morton Arboretum /slideshow/design-thinking-for-nonprofits-creating-an-enhanced-membership-program-with-the-morton-arboretum/90685943 designthinkingfornonprofitsdraft-180314194857
Want to raise more money and better serve your constituents? Learn how better understand the people who power your mission through design thinking. In this webinar, Jon Berbaum, President of Highland Solutions, will be joined by Karin Jaros, Director of Membership for The Morton Arboretum. They’ll share how Highland and Morton worked together to develop and test a new membership initiative for children and families in a single week using a Design Sprint process. You will learn: 1) A simple framework to evaluate ideas and their impact, and prioritize which ones you should test 2) Methods for creating low-cost experiments that generate meaningful feedback from real donors, volunteers, and constituents 3) How to advocate for the use of design thinking best practices within your own organization Watch the recording of this webinar: https://youtu.be/hMUwqoHkpUU ]]>

Want to raise more money and better serve your constituents? Learn how better understand the people who power your mission through design thinking. In this webinar, Jon Berbaum, President of Highland Solutions, will be joined by Karin Jaros, Director of Membership for The Morton Arboretum. They’ll share how Highland and Morton worked together to develop and test a new membership initiative for children and families in a single week using a Design Sprint process. You will learn: 1) A simple framework to evaluate ideas and their impact, and prioritize which ones you should test 2) Methods for creating low-cost experiments that generate meaningful feedback from real donors, volunteers, and constituents 3) How to advocate for the use of design thinking best practices within your own organization Watch the recording of this webinar: https://youtu.be/hMUwqoHkpUU ]]>
Wed, 14 Mar 2018 19:48:57 GMT /slideshow/design-thinking-for-nonprofits-creating-an-enhanced-membership-program-with-the-morton-arboretum/90685943 Highland_Solutions@slideshare.net(Highland_Solutions) Design Thinking for Nonprofits: Creating an Enhanced Membership Program with The Morton Arboretum Highland_Solutions Want to raise more money and better serve your constituents? Learn how better understand the people who power your mission through design thinking. In this webinar, Jon Berbaum, President of Highland Solutions, will be joined by Karin Jaros, Director of Membership for The Morton Arboretum. They’ll share how Highland and Morton worked together to develop and test a new membership initiative for children and families in a single week using a Design Sprint process. You will learn: 1) A simple framework to evaluate ideas and their impact, and prioritize which ones you should test 2) Methods for creating low-cost experiments that generate meaningful feedback from real donors, volunteers, and constituents 3) How to advocate for the use of design thinking best practices within your own organization Watch the recording of this webinar: https://youtu.be/hMUwqoHkpUU <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/designthinkingfornonprofitsdraft-180314194857-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Want to raise more money and better serve your constituents? Learn how better understand the people who power your mission through design thinking. In this webinar, Jon Berbaum, President of Highland Solutions, will be joined by Karin Jaros, Director of Membership for The Morton Arboretum. They’ll share how Highland and Morton worked together to develop and test a new membership initiative for children and families in a single week using a Design Sprint process. You will learn: 1) A simple framework to evaluate ideas and their impact, and prioritize which ones you should test 2) Methods for creating low-cost experiments that generate meaningful feedback from real donors, volunteers, and constituents 3) How to advocate for the use of design thinking best practices within your own organization Watch the recording of this webinar: https://youtu.be/hMUwqoHkpUU
Design Thinking for Nonprofits: Creating an Enhanced Membership Program with The Morton Arboretum from Highland
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https://cdn.slidesharecdn.com/profile-photo-Highland_Solutions-48x48.jpg?cb=1632429660 At Highland, we research, design, and build digital products and experiences for customer-centric companies and mission-driven organizations. For over 20 years, our team of designers, developers, and strategists have helped organizations turn their biggest uncertainties into opportunities for growth. We've built and launched over 268 digital products, and we'd love to help you take your idea from dream to delivered. Ready to get started? Get in touch. www.highlandsolutions.com https://cdn.slidesharecdn.com/ss_thumbnails/howtofaillikeapro-201119215223-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/distinguishing-between-healthy-and-unhealthy-mistakes-how-to-fail-like-a-pro/239341541 Distinguishing Between... https://cdn.slidesharecdn.com/ss_thumbnails/howdoyouknowyourereadyforadesignsprint-201021193650-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/how-do-you-know-youre-ready-for-a-design-sprint/238934688 How do you know you&#39;re... https://cdn.slidesharecdn.com/ss_thumbnails/digitalinnovatorsguidehowtoservicescompanieslaunchsuccessfuldigitalproducts-201001155309-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/the-digital-innovators-guide-how-services-companies-launch-successful-digital-products/238696166 The Digital Innovators...