ºÝºÝߣshows by User: ITILstudy / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: ITILstudy / Wed, 19 Dec 2012 00:12:23 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: ITILstudy Introduction to ITIL Service Management /ITILstudy/introduction-to-itil-service-management 1introduction-121219001223-phpapp02
This Presentation outlines the following: To define Service Management To understand public framework and standards Understand Service Management technology Overview of the Service Lifecycle ITIL library Introduction to Functions and Processes Internal and external customers Internal and external services ]]>

This Presentation outlines the following: To define Service Management To understand public framework and standards Understand Service Management technology Overview of the Service Lifecycle ITIL library Introduction to Functions and Processes Internal and external customers Internal and external services ]]>
Wed, 19 Dec 2012 00:12:23 GMT /ITILstudy/introduction-to-itil-service-management ITILstudy@slideshare.net(ITILstudy) Introduction to ITIL Service Management ITILstudy This Presentation outlines the following: To define Service Management To understand public framework and standards Understand Service Management technology Overview of the Service Lifecycle ITIL library Introduction to Functions and Processes Internal and external customers Internal and external services <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/1introduction-121219001223-phpapp02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> This Presentation outlines the following: To define Service Management To understand public framework and standards Understand Service Management technology Overview of the Service Lifecycle ITIL library Introduction to Functions and Processes Internal and external customers Internal and external services
Introduction to ITIL Service Management from ITILstudy
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