/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: IffahIllaniIsmail https://cdn.slidesharecdn.com/profile-photo-IffahIllaniIsmail-48x48.jpg?cb=1652256294 Accomplished Business Analyst skilled in areas of revenue growth and retention, as well as achieving operational efficiency in telecommunications industry. Up-sell & cross-sell marketing campaigns, proactive churn management activities and business process improvements by driving overall customer insights and analytics. Key reference point for analytics related matters in the current organization by playing consultative role to help better understanding of customers and enable informed decision making.