�ݺ�ߣshows by User: InfosysBPO

�ݺ�ߣshows by User: InfosysBPO / http://www.slideshare.net/images/logo.gif �ݺ�ߣshows by User: InfosysBPO / Mon, 07 Dec 2015 12:09:14 GMT �ݺ�ߣShare feed for �ݺ�ߣshows by User: InfosysBPO From fragile to agile /slideshow/from-fragile-to-agile-55890682/55890682 fromfragiletoagile-151207120914-lva1-app6892
With the explosion of digital technologies Marketing-As-A-Service will help marketing and advertising move from fragile to agile. Click to know more: http://infy.com/MAAS]]>
With the explosion of digital technologies Marketing-As-A-Service will help marketing and advertising move from fragile to agile. Click to know more: http://infy.com/MAAS]]> Mon, 07 Dec 2015 12:09:14 GMT /slideshow/from-fragile-to-agile-55890682/55890682 InfosysBPO@slideshare.net(InfosysBPO) From fragile to agile InfosysBPO With the explosion of digital technologies Marketing-As-A-Service will help marketing and advertising move from fragile to agile. Click to know more: http://infy.com/MAAS <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/fromfragiletoagile-151207120914-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds" /> With the explosion of digital technologies Marketing-As-A-Service will help marketing and advertising move from fragile to agile. Click to know more: http://infy.com/MAAS

From fragile to agile from Infosys BPM

]]> 1437 5 https://cdn.slidesharecdn.com/ss_thumbnails/fromfragiletoagile-151207120914-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Analytics promises, pitfalls and the path forward /slideshow/analytics-promises-pitfalls-and-the-path-forward-55885217/55885217 analyticspromisespitfallsandthepathforward-151207091409-lva1-app6891
How do you ensure success of your analytics strategy? Visit https://www.infosysbpo.com/insights/intellect-incorporated/Documents/promises-pitfalls-path-forward.pdf to find out about the 6 elements that will ensure success.]]>
How do you ensure success of your analytics strategy? Visit https://www.infosysbpo.com/insights/intellect-incorporated/Documents/promises-pitfalls-path-forward.pdf to find out about the 6 elements that will ensure success.]]> Mon, 07 Dec 2015 09:14:09 GMT /slideshow/analytics-promises-pitfalls-and-the-path-forward-55885217/55885217 InfosysBPO@slideshare.net(InfosysBPO) Analytics promises, pitfalls and the path forward InfosysBPO How do you ensure success of your analytics strategy? Visit https://www.infosysbpo.com/insights/intellect-incorporated/Documents/promises-pitfalls-path-forward.pdf to find out about the 6 elements that will ensure success. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/analyticspromisespitfallsandthepathforward-151207091409-lva1-app6891-thumbnail.jpg?width=120&height=120&fit=bounds" /> How do you ensure success of your analytics strategy? Visit https://www.infosysbpo.com/insights/intellect-incorporated/Documents/promises-pitfalls-path-forward.pdf to find out about the 6 elements that will ensure success.

Analytics promises, pitfalls and the path forward from Infosys BPM

]]> 238 4 https://cdn.slidesharecdn.com/ss_thumbnails/analyticspromisespitfallsandthepathforward-151207091409-lva1-app6891-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 BPO Future Forward: 8 Traits of a Transformational Thinker /slideshow/bpo-future-forward-8-traits-of-a-transformational-thinker/43747767 bpofutureforward8traitsofatransformationalthinker-150121102607-conversion-gate02
When people are asked to transform business, they start to analyze almost automatically and come with imitations of what worked in the past. Transformation calls for a whole new paradigm of thinking. It is at the root of innovation and success but it is not a commonly available trait in individuals. And so identifying transformation thinkers is as harder as important. Here is an HR practitioner’s cheat sheet of 8 key and recognizable traits of transformational thinkers.]]>
When people are asked to transform business, they start to analyze almost automatically and come with imitations of what worked in the past. Transformation calls for a whole new paradigm of thinking. It is at the root of innovation and success but it is not a commonly available trait in individuals. And so identifying transformation thinkers is as harder as important. Here is an HR practitioner’s cheat sheet of 8 key and recognizable traits of transformational thinkers.]]> Wed, 21 Jan 2015 10:26:06 GMT /slideshow/bpo-future-forward-8-traits-of-a-transformational-thinker/43747767 InfosysBPO@slideshare.net(InfosysBPO) BPO Future Forward: 8 Traits of a Transformational Thinker InfosysBPO When people are asked to transform business, they start to analyze almost automatically and come with imitations of what worked in the past. Transformation calls for a whole new paradigm of thinking. It is at the root of innovation and success but it is not a commonly available trait in individuals. And so identifying transformation thinkers is as harder as important. Here is an HR practitioner’s cheat sheet of 8 key and recognizable traits of transformational thinkers. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bpofutureforward8traitsofatransformationalthinker-150121102607-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds" /> When people are asked to transform business, they start to analyze almost automatically and come with imitations of what worked in the past. Transformation calls for a whole new paradigm of thinking. It is at the root of innovation and success but it is not a commonly available trait in individuals. And so identifying transformation thinkers is as harder as important. Here is an HR practitioner’s cheat sheet of 8 key and recognizable traits of transformational thinkers.

BPO Future Forward: 8 Traits of a Transformational Thinker from Infosys BPM

]]> 257 1 https://cdn.slidesharecdn.com/ss_thumbnails/bpofutureforward8traitsofatransformationalthinker-150121102607-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 BPO Future Forward: 6 Benefits of the Infosys BPO Approach to F&A Benchmarking /slideshow/6-benefits-of-the-infosys-bpo-approach-to-fa-benchmarking/39767343 6benefitsoftheinfosysbpoapproachtofabenchmarking-141001141714-phpapp02
Most CFOs look for a way to draft their enterprise’s road-map towards top-tier operational and business performance. And most often, it is the finance and accounting (F&A) value chain that comes under scrutiny. Infosys BPO had access to over 40 F&A engagements of large enterprises across industries and undertook a massive benchmarking research. The result? An industry-leading repository of over 610 finance and accounting (F&A) benchmarking metrics –155 business metrics, 35 cost metrics, and 420 process metrics. But it’s the underlying approach to the benchmarking exercise that delivers value enterprises can actually measure.]]>
Most CFOs look for a way to draft their enterprise’s road-map towards top-tier operational and business performance. And most often, it is the finance and accounting (F&A) value chain that comes under scrutiny. Infosys BPO had access to over 40 F&A engagements of large enterprises across industries and undertook a massive benchmarking research. The result? An industry-leading repository of over 610 finance and accounting (F&A) benchmarking metrics –155 business metrics, 35 cost metrics, and 420 process metrics. But it’s the underlying approach to the benchmarking exercise that delivers value enterprises can actually measure.]]> Wed, 01 Oct 2014 14:17:14 GMT /slideshow/6-benefits-of-the-infosys-bpo-approach-to-fa-benchmarking/39767343 InfosysBPO@slideshare.net(InfosysBPO) BPO Future Forward: 6 Benefits of the Infosys BPO Approach to F&A Benchmarking InfosysBPO Most CFOs look for a way to draft their enterprise’s road-map towards top-tier operational and business performance. And most often, it is the finance and accounting (F&A) value chain that comes under scrutiny. Infosys BPO had access to over 40 F&A engagements of large enterprises across industries and undertook a massive benchmarking research. The result? An industry-leading repository of over 610 finance and accounting (F&A) benchmarking metrics –155 business metrics, 35 cost metrics, and 420 process metrics. But it’s the underlying approach to the benchmarking exercise that delivers value enterprises can actually measure. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/6benefitsoftheinfosysbpoapproachtofabenchmarking-141001141714-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Most CFOs look for a way to draft their enterprise’s road-map towards top-tier operational and business performance. And most often, it is the finance and accounting (F&A) value chain that comes under scrutiny. Infosys BPO had access to over 40 F&A engagements of large enterprises across industries and undertook a massive benchmarking research. The result? An industry-leading repository of over 610 finance and accounting (F&A) benchmarking metrics –155 business metrics, 35 cost metrics, and 420 process metrics. But it’s the underlying approach to the benchmarking exercise that delivers value enterprises can actually measure.

BPO Future Forward: 6 Benefits of the Infosys BPO Approach to F&A Benchmarking from Infosys BPM

]]> 686 1 https://cdn.slidesharecdn.com/ss_thumbnails/6benefitsoftheinfosysbpoapproachtofabenchmarking-141001141714-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 BPO Future Forward - 6 Benefits of the Process Progression Model (PPM) Approach to Transformation /slideshow/bpo-insights-strategy-slide-show6-benefits-of-the-process-progression-model-aproach-to-transformation/36601165 bpoinsights-strategy-slideshow-6benefitsoftheprocessprogressionmodelaproachtotransformation-140703115836-phpapp01
The Infosys BPO Process Progression ModelTM (PPM) is a roadmap that takes client processes on a journey of progression and continuous improvement. Irrespective of the existing state of client process/industry/function, the model is geared to transform enterprise processes through an evolution curve of higher process maturity, measurable business outcomes, and enhanced client customer satisfaction]]>
The Infosys BPO Process Progression ModelTM (PPM) is a roadmap that takes client processes on a journey of progression and continuous improvement. Irrespective of the existing state of client process/industry/function, the model is geared to transform enterprise processes through an evolution curve of higher process maturity, measurable business outcomes, and enhanced client customer satisfaction]]> Thu, 03 Jul 2014 11:58:36 GMT /slideshow/bpo-insights-strategy-slide-show6-benefits-of-the-process-progression-model-aproach-to-transformation/36601165 InfosysBPO@slideshare.net(InfosysBPO) BPO Future Forward - 6 Benefits of the Process Progression Model (PPM) Approach to Transformation InfosysBPO The Infosys BPO Process Progression ModelTM (PPM) is a roadmap that takes client processes on a journey of progression and continuous improvement. Irrespective of the existing state of client process/industry/function, the model is geared to transform enterprise processes through an evolution curve of higher process maturity, measurable business outcomes, and enhanced client customer satisfaction <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bpoinsights-strategy-slideshow-6benefitsoftheprocessprogressionmodelaproachtotransformation-140703115836-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> The Infosys BPO Process Progression ModelTM (PPM) is a roadmap that takes client processes on a journey of progression and continuous improvement. Irrespective of the existing state of client process/industry/function, the model is geared to transform enterprise processes through an evolution curve of higher process maturity, measurable business outcomes, and enhanced client customer satisfaction

BPO Future Forward - 6 Benefits of the Process Progression Model (PPM) Approach to Transformation from Infosys BPM

]]> 917 5 https://cdn.slidesharecdn.com/ss_thumbnails/bpoinsights-strategy-slideshow-6benefitsoftheprocessprogressionmodelaproachtotransformation-140703115836-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 BPO Future Forward – 6 Benefits of the PPM Approach to Transformation /slideshow/bpo-insights-strategy-infographic-6-benefits-of-the-process-progression-model/36330577 bpoinsights-strategy-infographic-6benefitsoftheprocessprogressionmodel-140626054433-phpapp02
The Infosys BPO Process Progression ModelTM (PPM) is a roadmap that takes client processes on a journey of progression and continuous improvement. Irrespective of the existing state of client process/industry/function, the model is geared to transform enterprise processes through an evolution curve of higher process maturity, measurable business outcomes, and enhanced client customer satisfaction]]>
The Infosys BPO Process Progression ModelTM (PPM) is a roadmap that takes client processes on a journey of progression and continuous improvement. Irrespective of the existing state of client process/industry/function, the model is geared to transform enterprise processes through an evolution curve of higher process maturity, measurable business outcomes, and enhanced client customer satisfaction]]> Thu, 26 Jun 2014 05:44:33 GMT /slideshow/bpo-insights-strategy-infographic-6-benefits-of-the-process-progression-model/36330577 InfosysBPO@slideshare.net(InfosysBPO) BPO Future Forward – 6 Benefits of the PPM Approach to Transformation InfosysBPO The Infosys BPO Process Progression ModelTM (PPM) is a roadmap that takes client processes on a journey of progression and continuous improvement. Irrespective of the existing state of client process/industry/function, the model is geared to transform enterprise processes through an evolution curve of higher process maturity, measurable business outcomes, and enhanced client customer satisfaction <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bpoinsights-strategy-infographic-6benefitsoftheprocessprogressionmodel-140626054433-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> The Infosys BPO Process Progression ModelTM (PPM) is a roadmap that takes client processes on a journey of progression and continuous improvement. Irrespective of the existing state of client process/industry/function, the model is geared to transform enterprise processes through an evolution curve of higher process maturity, measurable business outcomes, and enhanced client customer satisfaction

BPO Future Forward – 6 Benefits of the PPM Approach to Transformation from Infosys BPM

]]> 507 2 https://cdn.slidesharecdn.com/ss_thumbnails/bpoinsights-strategy-infographic-6benefitsoftheprocessprogressionmodel-140626054433-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Process Progression Model – A holistic transformation framework by Infosys BPO /slideshow/ppm-communication-package-131118/31984275 ppmcommunicationpackage131118-140306052515-phpapp01
Winning in today’s dynamic markets requires enterprises to be more agile, which comes from having fluid business processes that can rapidly execute an enterprise’s business goals. We have managed large and complex processes for more than 150 clients – across global locations and industries. Most of them have been with us for many years and this multi-year view of engagements has given valuable insight on how transforming processes is key to transforming the business. So we created a holistic framework to address the complete cycle of objectives of the three stages of progression of a business process – Operate, Optimize and Transform. ]]>
Winning in today’s dynamic markets requires enterprises to be more agile, which comes from having fluid business processes that can rapidly execute an enterprise’s business goals. We have managed large and complex processes for more than 150 clients – across global locations and industries. Most of them have been with us for many years and this multi-year view of engagements has given valuable insight on how transforming processes is key to transforming the business. So we created a holistic framework to address the complete cycle of objectives of the three stages of progression of a business process – Operate, Optimize and Transform. ]]> Thu, 06 Mar 2014 05:25:15 GMT /slideshow/ppm-communication-package-131118/31984275 InfosysBPO@slideshare.net(InfosysBPO) Process Progression Model – A holistic transformation framework by Infosys BPO InfosysBPO Winning in today’s dynamic markets requires enterprises to be more agile, which comes from having fluid business processes that can rapidly execute an enterprise’s business goals. We have managed large and complex processes for more than 150 clients – across global locations and industries. Most of them have been with us for many years and this multi-year view of engagements has given valuable insight on how transforming processes is key to transforming the business. So we created a holistic framework to address the complete cycle of objectives of the three stages of progression of a business process – Operate, Optimize and Transform. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/ppmcommunicationpackage131118-140306052515-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> Winning in today’s dynamic markets requires enterprises to be more agile, which comes from having fluid business processes that can rapidly execute an enterprise’s business goals. We have managed large and complex processes for more than 150 clients – across global locations and industries. Most of them have been with us for many years and this multi-year view of engagements has given valuable insight on how transforming processes is key to transforming the business. So we created a holistic framework to address the complete cycle of objectives of the three stages of progression of a business process – Operate, Optimize and Transform.

Process Progression Model – A holistic transformation framework by Infosys BPO from Infosys BPM

]]> 3085 4 https://cdn.slidesharecdn.com/ss_thumbnails/ppmcommunicationpackage131118-140306052515-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Capitalizing on Change - Unleashing the Power of Buyer-Provider Collaboration to Innovate and Co-Create Value /slideshow/capitalizing-on-change-unleashing-the-power-of-buyerprovider-collaboration-to-innovate-and-cocreate-value/15785114 unleashing-power-of-buyer-121228071007-phpapp01
]]>
]]> Fri, 28 Dec 2012 07:10:07 GMT /slideshow/capitalizing-on-change-unleashing-the-power-of-buyerprovider-collaboration-to-innovate-and-cocreate-value/15785114 InfosysBPO@slideshare.net(InfosysBPO) Capitalizing on Change - Unleashing the Power of Buyer-Provider Collaboration to Innovate and Co-Create Value InfosysBPO <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/unleashing-power-of-buyer-121228071007-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" />

Capitalizing on Change - Unleashing the Power of Buyer-Provider Collaboration to Innovate and Co-Create Value from Infosys BPM

]]> 443 4 https://cdn.slidesharecdn.com/ss_thumbnails/unleashing-power-of-buyer-121228071007-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Finding the Right Business model /slideshow/finding-the-right-businessmodel/15421857 right-business-model-121130004137-phpapp02
]]>
]]> Fri, 30 Nov 2012 00:41:37 GMT /slideshow/finding-the-right-businessmodel/15421857 InfosysBPO@slideshare.net(InfosysBPO) Finding the Right Business model InfosysBPO <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/right-business-model-121130004137-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" />

Finding the Right Business model from Infosys BPM

]]> 421 5 https://cdn.slidesharecdn.com/ss_thumbnails/right-business-model-121130004137-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Idea - A simple framework for complex alliances, an idea by IT /slideshow/idea-a-simple-framework-for-complex-alliances-an-idea-by-it/14795380 idea-asimpleframeworkforcomplexalliancesanideabyit-121019012143-phpapp01
]]>
]]> Fri, 19 Oct 2012 01:21:41 GMT /slideshow/idea-a-simple-framework-for-complex-alliances-an-idea-by-it/14795380 InfosysBPO@slideshare.net(InfosysBPO) Idea - A simple framework for complex alliances, an idea by IT InfosysBPO <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/idea-asimpleframeworkforcomplexalliancesanideabyit-121019012143-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" />

Idea - A simple framework for complex alliances, an idea by IT from Infosys BPM

]]> 950 4 https://cdn.slidesharecdn.com/ss_thumbnails/idea-asimpleframeworkforcomplexalliancesanideabyit-121019012143-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Delivering Transformation by creating the right Internal Utilities /slideshow/delivering-transformation/14484794 delivering-transformation-120927082554-phpapp02
]]>
]]> Thu, 27 Sep 2012 08:25:50 GMT /slideshow/delivering-transformation/14484794 InfosysBPO@slideshare.net(InfosysBPO) Delivering Transformation by creating the right Internal Utilities InfosysBPO <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/delivering-transformation-120927082554-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" />

Delivering Transformation by creating the right Internal Utilities from Infosys BPM

]]> 375 2 https://cdn.slidesharecdn.com/ss_thumbnails/delivering-transformation-120927082554-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document White http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Addressing Fraud Risk Management with Facts /slideshow/addressing-fraud-risk-management-with-facts/14046927 fraudriskmgmt-120822234133-phpapp02
Fraud is identified and caught with the aid of facts. Facts give a deeper understanding to what you could be looking at in your organization. Facts have also given rise to the mnemonic that Fraud is Always Committed by Trusted Souls. As simplistic as it may seem, it holds key to a potential trigger. Are you equipped with the necessary tools to address this challenge? Is your organization equipped with fraud Risk Management? Here are some quick slides to take you through what you need to have.]]>
Fraud is identified and caught with the aid of facts. Facts give a deeper understanding to what you could be looking at in your organization. Facts have also given rise to the mnemonic that Fraud is Always Committed by Trusted Souls. As simplistic as it may seem, it holds key to a potential trigger. Are you equipped with the necessary tools to address this challenge? Is your organization equipped with fraud Risk Management? Here are some quick slides to take you through what you need to have.]]> Wed, 22 Aug 2012 23:41:30 GMT /slideshow/addressing-fraud-risk-management-with-facts/14046927 InfosysBPO@slideshare.net(InfosysBPO) Addressing Fraud Risk Management with Facts InfosysBPO Fraud is identified and caught with the aid of facts. Facts give a deeper understanding to what you could be looking at in your organization. Facts have also given rise to the mnemonic that Fraud is Always Committed by Trusted Souls. As simplistic as it may seem, it holds key to a potential trigger. Are you equipped with the necessary tools to address this challenge? Is your organization equipped with fraud Risk Management? Here are some quick slides to take you through what you need to have. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/fraudriskmgmt-120822234133-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> Fraud is identified and caught with the aid of facts. Facts give a deeper understanding to what you could be looking at in your organization. Facts have also given rise to the mnemonic that Fraud is Always Committed by Trusted Souls. As simplistic as it may seem, it holds key to a potential trigger. Are you equipped with the necessary tools to address this challenge? Is your organization equipped with fraud Risk Management? Here are some quick slides to take you through what you need to have.

Addressing Fraud Risk Management with Facts from Infosys BPM

]]> 1474 5 https://cdn.slidesharecdn.com/ss_thumbnails/fraudriskmgmt-120822234133-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Customer Satisfaction. Checkmate. /slideshow/customer-satisfaction-checkmate/13738786 enhancing-customer-experience1-120724063650-phpapp01
How important is customer satisfaction for your business today? Meeting the needs of the customer through business process outsourcing is the new lynchpin for organizations when it comes to determining their profits. Customer service outsourcing is no longer a novelty. It is a necessity. There is now an increasing need to strike a balance between customers and shareholders. Is your organization equipped to address this need?]]>
How important is customer satisfaction for your business today? Meeting the needs of the customer through business process outsourcing is the new lynchpin for organizations when it comes to determining their profits. Customer service outsourcing is no longer a novelty. It is a necessity. There is now an increasing need to strike a balance between customers and shareholders. Is your organization equipped to address this need?]]> Tue, 24 Jul 2012 06:36:47 GMT /slideshow/customer-satisfaction-checkmate/13738786 InfosysBPO@slideshare.net(InfosysBPO) Customer Satisfaction. Checkmate. InfosysBPO How important is customer satisfaction for your business today? Meeting the needs of the customer through business process outsourcing is the new lynchpin for organizations when it comes to determining their profits. Customer service outsourcing is no longer a novelty. It is a necessity. There is now an increasing need to strike a balance between customers and shareholders. Is your organization equipped to address this need? <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/enhancing-customer-experience1-120724063650-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> How important is customer satisfaction for your business today? Meeting the needs of the customer through business process outsourcing is the new lynchpin for organizations when it comes to determining their profits. Customer service outsourcing is no longer a novelty. It is a necessity. There is now an increasing need to strike a balance between customers and shareholders. Is your organization equipped to address this need?

Customer Satisfaction. Checkmate. from Infosys BPM

]]> 1001 3 https://cdn.slidesharecdn.com/ss_thumbnails/enhancing-customer-experience1-120724063650-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 The Next Generation HR Outsourcing /slideshow/the-next-generation-hr-outsourcing/13478843 hroarticle-120628003059-phpapp02
This paper examines the emerging reality; its implications on HR and urges organizations to rethink their partnering choices for outsourcing]]>
This paper examines the emerging reality; its implications on HR and urges organizations to rethink their partnering choices for outsourcing]]> Thu, 28 Jun 2012 00:30:58 GMT /slideshow/the-next-generation-hr-outsourcing/13478843 InfosysBPO@slideshare.net(InfosysBPO) The Next Generation HR Outsourcing InfosysBPO This paper examines the emerging reality; its implications on HR and urges organizations to rethink their partnering choices for outsourcing <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/hroarticle-120628003059-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> This paper examines the emerging reality; its implications on HR and urges organizations to rethink their partnering choices for outsourcing

The Next Generation HR Outsourcing from Infosys BPM

]]> 536 4 https://cdn.slidesharecdn.com/ss_thumbnails/hroarticle-120628003059-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Best practices-conference 2010 /slideshow/best-practicesconference-2010/10906095 best-practices-conference-2010-120109032243-phpapp02
The following presentation was made by Ronald Eikelenboom, CFO, Philips do BrasilLtd at The Hackett Group’s 20thAnnual Best Practices Conference at Atlanta, GA on 20thMay and is being reproduced with permissions from Philips]]>
The following presentation was made by Ronald Eikelenboom, CFO, Philips do BrasilLtd at The Hackett Group’s 20thAnnual Best Practices Conference at Atlanta, GA on 20thMay and is being reproduced with permissions from Philips]]> Mon, 09 Jan 2012 03:22:41 GMT /slideshow/best-practicesconference-2010/10906095 InfosysBPO@slideshare.net(InfosysBPO) Best practices-conference 2010 InfosysBPO The following presentation was made by Ronald Eikelenboom, CFO, Philips do BrasilLtd at The Hackett Group’s 20thAnnual Best Practices Conference at Atlanta, GA on 20thMay and is being reproduced with permissions from Philips <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/best-practices-conference-2010-120109032243-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" /> The following presentation was made by Ronald Eikelenboom, CFO, Philips do BrasilLtd at The Hackett Group’s 20thAnnual Best Practices Conference at Atlanta, GA on 20thMay and is being reproduced with permissions from Philips

Best practices-conference 2010 from Infosys BPM

]]> 885 2 https://cdn.slidesharecdn.com/ss_thumbnails/best-practices-conference-2010-120109032243-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Value based BPO in a Resurgent Economy /slideshow/value-based-bpo-in-a-resurgent-economy/9469493 value-based-bpo-resurgent-economy-110929045848-phpapp02
]]>
]]> Thu, 29 Sep 2011 04:58:45 GMT /slideshow/value-based-bpo-in-a-resurgent-economy/9469493 InfosysBPO@slideshare.net(InfosysBPO) Value based BPO in a Resurgent Economy InfosysBPO <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/value-based-bpo-resurgent-economy-110929045848-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" />

Value based BPO in a Resurgent Economy from Infosys BPM

]]> 344 1 https://cdn.slidesharecdn.com/ss_thumbnails/value-based-bpo-resurgent-economy-110929045848-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Leading in the converged future becoming an agile telco /slideshow/leading-in-the-converged-future-becoming-an-agile-telco/9440774 leadingintheconvergedfuturebecominganagiletelco-110927062909-phpapp01
The convergence of networks, systems and devices is revolutionizing the communications industry. As technological progress redefines the marketplace, Communication Service Providers (CSPs) or telecommunications companies (telcos) face a unique set of lucrative opportunities and momentous challenges. Developing economies are opening up to offer CSPs enormous untapped markets. At the same time, emerging players are providing stiff competition through innovative and competitively priced offerings, taking customer expectations to new highs. If CSPs are to win this game, they must closely engage with their customers while improving their service proposition. They need to work relentlessly toward reducing costs, improving profitability, becoming agile, and transforming the organization to keep pace with the changing paradigms of the world. This calls for increased operational efficiencies, integrated processes and rapid roll- out of novel and niche products in new geographies. This paper outlines the four-pronged approach CSPs need to adopt to secure and maintain their leadership position in an industry hit by a tidal wave of change.]]>
The convergence of networks, systems and devices is revolutionizing the communications industry. As technological progress redefines the marketplace, Communication Service Providers (CSPs) or telecommunications companies (telcos) face a unique set of lucrative opportunities and momentous challenges. Developing economies are opening up to offer CSPs enormous untapped markets. At the same time, emerging players are providing stiff competition through innovative and competitively priced offerings, taking customer expectations to new highs. If CSPs are to win this game, they must closely engage with their customers while improving their service proposition. They need to work relentlessly toward reducing costs, improving profitability, becoming agile, and transforming the organization to keep pace with the changing paradigms of the world. This calls for increased operational efficiencies, integrated processes and rapid roll- out of novel and niche products in new geographies. This paper outlines the four-pronged approach CSPs need to adopt to secure and maintain their leadership position in an industry hit by a tidal wave of change.]]> Tue, 27 Sep 2011 06:29:08 GMT /slideshow/leading-in-the-converged-future-becoming-an-agile-telco/9440774 InfosysBPO@slideshare.net(InfosysBPO) Leading in the converged future becoming an agile telco InfosysBPO The convergence of networks, systems and devices is revolutionizing the communications industry. As technological progress redefines the marketplace, Communication Service Providers (CSPs) or telecommunications companies (telcos) face a unique set of lucrative opportunities and momentous challenges. Developing economies are opening up to offer CSPs enormous untapped markets. At the same time, emerging players are providing stiff competition through innovative and competitively priced offerings, taking customer expectations to new highs. If CSPs are to win this game, they must closely engage with their customers while improving their service proposition. They need to work relentlessly toward reducing costs, improving profitability, becoming agile, and transforming the organization to keep pace with the changing paradigms of the world. This calls for increased operational efficiencies, integrated processes and rapid roll- out of novel and niche products in new geographies. This paper outlines the four-pronged approach CSPs need to adopt to secure and maintain their leadership position in an industry hit by a tidal wave of change. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/leadingintheconvergedfuturebecominganagiletelco-110927062909-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds" /> The convergence of networks, systems and devices is revolutionizing the communications industry. As technological progress redefines the marketplace, Communication Service Providers (CSPs) or telecommunications companies (telcos) face a unique set of lucrative opportunities and momentous challenges. Developing economies are opening up to offer CSPs enormous untapped markets. At the same time, emerging players are providing stiff competition through innovative and competitively priced offerings, taking customer expectations to new highs. If CSPs are to win this game, they must closely engage with their customers while improving their service proposition. They need to work relentlessly toward reducing costs, improving profitability, becoming agile, and transforming the organization to keep pace with the changing paradigms of the world. This calls for increased operational efficiencies, integrated processes and rapid roll- out of novel and niche products in new geographies. This paper outlines the four-pronged approach CSPs need to adopt to secure and maintain their leadership position in an industry hit by a tidal wave of change.

Leading in the converged future becoming an agile telco from Infosys BPM

]]> 739 1 https://cdn.slidesharecdn.com/ss_thumbnails/leadingintheconvergedfuturebecominganagiletelco-110927062909-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds document White http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Digitization environment /slideshow/digitization-environment/9320873 digitization-environment-110919070718-phpapp02
]]>
]]> Mon, 19 Sep 2011 07:07:14 GMT /slideshow/digitization-environment/9320873 InfosysBPO@slideshare.net(InfosysBPO) Digitization environment InfosysBPO <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/digitization-environment-110919070718-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" />

Digitization environment from Infosys BPM

]]> 481 0 https://cdn.slidesharecdn.com/ss_thumbnails/digitization-environment-110919070718-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Redrafting business models tomorrow's enterprise in action /slideshow/redrafting-business-models-tomorrows-enterprise-in-action/9194326 redraftingbusinessmodels-tomorrowsenterpriseinaction-110909103414-phpapp02
]]>
]]> Fri, 09 Sep 2011 10:34:12 GMT /slideshow/redrafting-business-models-tomorrows-enterprise-in-action/9194326 InfosysBPO@slideshare.net(InfosysBPO) Redrafting business models tomorrow's enterprise in action InfosysBPO <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/redraftingbusinessmodels-tomorrowsenterpriseinaction-110909103414-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" />

Redrafting business models tomorrow's enterprise in action from Infosys BPM

]]> 861 5 https://cdn.slidesharecdn.com/ss_thumbnails/redraftingbusinessmodels-tomorrowsenterpriseinaction-110909103414-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 Technology the "New Normal" enabling business /slideshow/technology-the-new-normal-enabling-business/9190368 technologythenewnormal-enablingbusiness-110909061312-phpapp02
]]>
]]> Fri, 09 Sep 2011 06:13:10 GMT /slideshow/technology-the-new-normal-enabling-business/9190368 InfosysBPO@slideshare.net(InfosysBPO) Technology the "New Normal" enabling business InfosysBPO <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/technologythenewnormal-enablingbusiness-110909061312-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds" />

Technology the "New Normal" enabling business from Infosys BPM

]]> 507 7 https://cdn.slidesharecdn.com/ss_thumbnails/technologythenewnormal-enablingbusiness-110909061312-phpapp02-thumbnail.jpg?width=120&height=120&fit=bounds document Black http://activitystrea.ms/schema/1.0/post

http://activitystrea.ms/schema/1.0/posted

0 https://cdn.slidesharecdn.com/profile-photo-InfosysBPO-48x48.jpg?cb=1573392494 www.infosysbpo.com https://cdn.slidesharecdn.com/ss_thumbnails/fromfragiletoagile-151207120914-lva1-app6892-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/from-fragile-to-agile-55890682/55890682 From fragile to agile https://cdn.slidesharecdn.com/ss_thumbnails/analyticspromisespitfallsandthepathforward-151207091409-lva1-app6891-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/analytics-promises-pitfalls-and-the-path-forward-55885217/55885217 Analytics promises, pi... https://cdn.slidesharecdn.com/ss_thumbnails/bpofutureforward8traitsofatransformationalthinker-150121102607-conversion-gate02-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/bpo-future-forward-8-traits-of-a-transformational-thinker/43747767 BPO Future Forward: 8 ...