ºÝºÝߣshows by User: InternetCreations / http://www.slideshare.net/images/logo.gif ºÝºÝߣshows by User: InternetCreations / Fri, 01 May 2020 13:59:56 GMT ºÝºÝߣShare feed for ºÝºÝߣshows by User: InternetCreations Salesforce Developer Console for Admins /slideshow/salesforce-developer-console-for-admins/233002574 developerconsoleforadmins-updateddesign-200501135957
Developer Console isn’t just for developers – it’s a great tool for admins too! The developer console is a highly useful tool for troubleshooting and data sleuthing. Take your Awesome Admin skills to the max by fully utilizing everything Salesforce has to offer. This session will cover the basics of troubleshooting with developer console, including how to leverage the debug log functionality and query editor capabilities. Developer skills are not required! Presented by 7x Certified Salesforce Consultant, Rachel Garton.]]>
Developer Console isn’t just for developers – it’s a great tool for admins too! The developer console is a highly useful tool for troubleshooting and data sleuthing. Take your Awesome Admin skills to the max by fully utilizing everything Salesforce has to offer. This session will cover the basics of troubleshooting with developer console, including how to leverage the debug log functionality and query editor capabilities. Developer skills are not required! Presented by 7x Certified Salesforce Consultant, Rachel Garton.]]> Fri, 01 May 2020 13:59:56 GMT /slideshow/salesforce-developer-console-for-admins/233002574 InternetCreations@slideshare.net(InternetCreations) Salesforce Developer Console for Admins InternetCreations Developer Console isn’t just for developers – it’s a great tool for admins too! The developer console is a highly useful tool for troubleshooting and data sleuthing. Take your Awesome Admin skills to the max by fully utilizing everything Salesforce has to offer. This session will cover the basics of troubleshooting with developer console, including how to leverage the debug log functionality and query editor capabilities. Developer skills are not required! Presented by 7x Certified Salesforce Consultant, Rachel Garton. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/developerconsoleforadmins-updateddesign-200501135957-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Developer Console isn’t just for developers – it’s a great tool for admins too! The developer console is a highly useful tool for troubleshooting and data sleuthing. Take your Awesome Admin skills to the max by fully utilizing everything Salesforce has to offer. This session will cover the basics of troubleshooting with developer console, including how to leverage the debug log functionality and query editor capabilities. Developer skills are not required! Presented by 7x Certified Salesforce Consultant, Rachel Garton.
Salesforce Developer Console for Admins from InternetCreations
]]> 113 0 https://cdn.slidesharecdn.com/ss_thumbnails/developerconsoleforadmins-updateddesign-200501135957-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Proactive vs Reactive Support to Drive Success /slideshow/proactive-vs-reactive-support-to-drive-success/158912541 slidenetwebinarproactivevreactivesupport-july252019-190729183032
Learn how to identify needs in your support team; and look at how proactive and reactive support teams work together to prevent issues before they happen and get them to the right teams fast when they do. Our experts include iCIMS' Director of Technical Services, Kyle Young and Associate Director, Customer Success, Jenna McLaughlin. These slides are from Part 1 of a 4-Part Series, "Transforming Your Service Experience."]]>
Learn how to identify needs in your support team; and look at how proactive and reactive support teams work together to prevent issues before they happen and get them to the right teams fast when they do. Our experts include iCIMS' Director of Technical Services, Kyle Young and Associate Director, Customer Success, Jenna McLaughlin. These slides are from Part 1 of a 4-Part Series, "Transforming Your Service Experience."]]> Mon, 29 Jul 2019 18:30:32 GMT /slideshow/proactive-vs-reactive-support-to-drive-success/158912541 InternetCreations@slideshare.net(InternetCreations) Proactive vs Reactive Support to Drive Success InternetCreations Learn how to identify needs in your support team; and look at how proactive and reactive support teams work together to prevent issues before they happen and get them to the right teams fast when they do. Our experts include iCIMS' Director of Technical Services, Kyle Young and Associate Director, Customer Success, Jenna McLaughlin. These slides are from Part 1 of a 4-Part Series, "Transforming Your Service Experience." <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/slidenetwebinarproactivevreactivesupport-july252019-190729183032-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Learn how to identify needs in your support team; and look at how proactive and reactive support teams work together to prevent issues before they happen and get them to the right teams fast when they do. Our experts include iCIMS&#39; Director of Technical Services, Kyle Young and Associate Director, Customer Success, Jenna McLaughlin. These slides are from Part 1 of a 4-Part Series, &quot;Transforming Your Service Experience.&quot;
Proactive vs Reactive Support to Drive Success from InternetCreations
]]> 298 2 https://cdn.slidesharecdn.com/ss_thumbnails/slidenetwebinarproactivevreactivesupport-july252019-190729183032-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Why Salesforce Lightning? Why Now? /slideshow/why-salesforce-lightning-why-now/152054231 slidenetwebinarforlightning2019-190626195231
Lightning Experience is the next generation of Salesforce. Whether you’re looking to make the switch or want to boost adoption, you’ll benefit from our next webinar. Start working Lightning fast, today. Take advantage of the new features in Lightning and learn why now is the right time for Salesforce Lightning.]]>
Lightning Experience is the next generation of Salesforce. Whether you’re looking to make the switch or want to boost adoption, you’ll benefit from our next webinar. Start working Lightning fast, today. Take advantage of the new features in Lightning and learn why now is the right time for Salesforce Lightning.]]> Wed, 26 Jun 2019 19:52:31 GMT /slideshow/why-salesforce-lightning-why-now/152054231 InternetCreations@slideshare.net(InternetCreations) Why Salesforce Lightning? Why Now? InternetCreations Lightning Experience is the next generation of Salesforce. Whether you’re looking to make the switch or want to boost adoption, you’ll benefit from our next webinar. Start working Lightning fast, today. Take advantage of the new features in Lightning and learn why now is the right time for Salesforce Lightning. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/slidenetwebinarforlightning2019-190626195231-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Lightning Experience is the next generation of Salesforce. Whether you’re looking to make the switch or want to boost adoption, you’ll benefit from our next webinar. Start working Lightning fast, today. Take advantage of the new features in Lightning and learn why now is the right time for Salesforce Lightning.
Why Salesforce Lightning? Why Now? from InternetCreations
]]> 155 2 https://cdn.slidesharecdn.com/ss_thumbnails/slidenetwebinarforlightning2019-190626195231-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 The Life-Changing Magic of Tidying Up in Salesforce /slideshow/the-lifechanging-magic-of-tidying-up-in-salesforce-142819525/142819525 slidenettidyingupinsalesforce-icwebinar2019-190429194716
Learn tips and tricks for decluttering Service Cloud so your data is clean and your metrics are accurate for your management team. https://youtu.be/MKmraiQPbic]]>
Learn tips and tricks for decluttering Service Cloud so your data is clean and your metrics are accurate for your management team. https://youtu.be/MKmraiQPbic]]> Mon, 29 Apr 2019 19:47:16 GMT /slideshow/the-lifechanging-magic-of-tidying-up-in-salesforce-142819525/142819525 InternetCreations@slideshare.net(InternetCreations) The Life-Changing Magic of Tidying Up in Salesforce InternetCreations Learn tips and tricks for decluttering Service Cloud so your data is clean and your metrics are accurate for your management team. https://youtu.be/MKmraiQPbic <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/slidenettidyingupinsalesforce-icwebinar2019-190429194716-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Learn tips and tricks for decluttering Service Cloud so your data is clean and your metrics are accurate for your management team. https://youtu.be/MKmraiQPbic
The Life-Changing Magic of Tidying Up in Salesforce from InternetCreations
]]> 182 2 https://cdn.slidesharecdn.com/ss_thumbnails/slidenettidyingupinsalesforce-icwebinar2019-190429194716-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 KCS® is for Closers /slideshow/kcs-is-for-closers/138644066 slidenetkcsisforclosers-icwebinar2019-190329132159
Embracing and Implementing Knowledge-Centered Service in Salesforce]]>
Embracing and Implementing Knowledge-Centered Service in Salesforce]]> Fri, 29 Mar 2019 13:21:59 GMT /slideshow/kcs-is-for-closers/138644066 InternetCreations@slideshare.net(InternetCreations) KCS® is for Closers InternetCreations Embracing and Implementing Knowledge-Centered Service in Salesforce <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/slidenetkcsisforclosers-icwebinar2019-190329132159-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Embracing and Implementing Knowledge-Centered Service in Salesforce
KCS速 is for Closers from InternetCreations
]]> 205 1 https://cdn.slidesharecdn.com/ss_thumbnails/slidenetkcsisforclosers-icwebinar2019-190329132159-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Bundling up for Improved Case Metrics in Salesforce /slideshow/bundling-up-for-improved-case-metrics-in-salesforce-131935476/131935476 bundlingupforimprovedcasemetrics-190215160900
Learn how you can empower agents, increase KPIs, and improve the customer experience all natively in Salesforce.]]>
Learn how you can empower agents, increase KPIs, and improve the customer experience all natively in Salesforce.]]> Fri, 15 Feb 2019 16:08:59 GMT /slideshow/bundling-up-for-improved-case-metrics-in-salesforce-131935476/131935476 InternetCreations@slideshare.net(InternetCreations) Bundling up for Improved Case Metrics in Salesforce InternetCreations Learn how you can empower agents, increase KPIs, and improve the customer experience all natively in Salesforce. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/bundlingupforimprovedcasemetrics-190215160900-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Learn how you can empower agents, increase KPIs, and improve the customer experience all natively in Salesforce.
Bundling up for Improved Case Metrics in Salesforce from InternetCreations
]]> 244 5 https://cdn.slidesharecdn.com/ss_thumbnails/bundlingupforimprovedcasemetrics-190215160900-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Service Cloud Crystal Ball: The Now, the Soon, and the Future of Customer Service /slideshow/service-cloud-crystal-ball-the-now-the-soon-and-the-future-of-customer-service/126124061 slideshareservicecloudcrystalball-181217161357
82% of business buyers want the same experience as when they’re buying for themselves. Learn how you can prepare your organization for the future of customer service with Salesforce service applications that elevate the customer experience.]]>
82% of business buyers want the same experience as when they’re buying for themselves. Learn how you can prepare your organization for the future of customer service with Salesforce service applications that elevate the customer experience.]]> Mon, 17 Dec 2018 16:13:57 GMT /slideshow/service-cloud-crystal-ball-the-now-the-soon-and-the-future-of-customer-service/126124061 InternetCreations@slideshare.net(InternetCreations) Service Cloud Crystal Ball: The Now, the Soon, and the Future of Customer Service InternetCreations 82% of business buyers want the same experience as when they’re buying for themselves. Learn how you can prepare your organization for the future of customer service with Salesforce service applications that elevate the customer experience. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/slideshareservicecloudcrystalball-181217161357-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> 82% of business buyers want the same experience as when they’re buying for themselves. Learn how you can prepare your organization for the future of customer service with Salesforce service applications that elevate the customer experience.
Service Cloud Crystal Ball: The Now, the Soon, and the Future of Customer Service from InternetCreations
]]> 119 2 https://cdn.slidesharecdn.com/ss_thumbnails/slideshareservicecloudcrystalball-181217161357-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Reach Salesforce Service Cloud Nirvana in 5 Steps /InternetCreations/reach-salesforce-service-cloud-nirvana-in-5-steps reachservicecloudnirvanawebinar-180828192857
Delivering an incredible customer experience shouldn't be stressful for your support agents. We will look at the full case lifecycle and demonstrate how to increase agent productivity, improve response time and shorten time to resolution, all while improving the accuracy of your metrics and collecting feedback from your customers. Learn how each step will help you empower your agents. Step 1: Inbound Message Processing Step 2: Prioritization Step 3: Consistency Personalization in Responses Step 4: Meet SLA, Data Analysis Step 5: Gather Customer Feedback to Improve ]]>
Delivering an incredible customer experience shouldn't be stressful for your support agents. We will look at the full case lifecycle and demonstrate how to increase agent productivity, improve response time and shorten time to resolution, all while improving the accuracy of your metrics and collecting feedback from your customers. Learn how each step will help you empower your agents. Step 1: Inbound Message Processing Step 2: Prioritization Step 3: Consistency Personalization in Responses Step 4: Meet SLA, Data Analysis Step 5: Gather Customer Feedback to Improve ]]> Tue, 28 Aug 2018 19:28:57 GMT /InternetCreations/reach-salesforce-service-cloud-nirvana-in-5-steps InternetCreations@slideshare.net(InternetCreations) Reach Salesforce Service Cloud Nirvana in 5 Steps InternetCreations Delivering an incredible customer experience shouldn't be stressful for your support agents. We will look at the full case lifecycle and demonstrate how to increase agent productivity, improve response time and shorten time to resolution, all while improving the accuracy of your metrics and collecting feedback from your customers. Learn how each step will help you empower your agents. Step 1: Inbound Message Processing Step 2: Prioritization Step 3: Consistency Personalization in Responses Step 4: Meet SLA, Data Analysis Step 5: Gather Customer Feedback to Improve <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/reachservicecloudnirvanawebinar-180828192857-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Delivering an incredible customer experience shouldn&#39;t be stressful for your support agents. We will look at the full case lifecycle and demonstrate how to increase agent productivity, improve response time and shorten time to resolution, all while improving the accuracy of your metrics and collecting feedback from your customers. Learn how each step will help you empower your agents. Step 1: Inbound Message Processing Step 2: Prioritization Step 3: Consistency Personalization in Responses Step 4: Meet SLA, Data Analysis Step 5: Gather Customer Feedback to Improve
Reach Salesforce Service Cloud Nirvana in 5 Steps from InternetCreations
]]> 122 3 https://cdn.slidesharecdn.com/ss_thumbnails/reachservicecloudnirvanawebinar-180828192857-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Yes, Your Salesforce Community Can Do That /slideshow/yes-your-salesforce-community-can-do-that/102159791 webinaryesyoursalesforcecommunitycandothatfinal-180612152029
Our 5x Salesforce Certified Consultant, Liz Gibbons shares success stories from customers and shows you how the Customer Service templates in Community Cloud can be built to fit your team’s needs. Get a first-hand look at: The flexibility of community templates How to develop reusable and configurable components for a community Best practices used to avoid common pitfalls when building a community]]>
Our 5x Salesforce Certified Consultant, Liz Gibbons shares success stories from customers and shows you how the Customer Service templates in Community Cloud can be built to fit your team’s needs. Get a first-hand look at: The flexibility of community templates How to develop reusable and configurable components for a community Best practices used to avoid common pitfalls when building a community]]> Tue, 12 Jun 2018 15:20:29 GMT /slideshow/yes-your-salesforce-community-can-do-that/102159791 InternetCreations@slideshare.net(InternetCreations) Yes, Your Salesforce Community Can Do That InternetCreations Our 5x Salesforce Certified Consultant, Liz Gibbons shares success stories from customers and shows you how the Customer Service templates in Community Cloud can be built to fit your team’s needs. Get a first-hand look at: The flexibility of community templates How to develop reusable and configurable components for a community Best practices used to avoid common pitfalls when building a community <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/webinaryesyoursalesforcecommunitycandothatfinal-180612152029-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Our 5x Salesforce Certified Consultant, Liz Gibbons shares success stories from customers and shows you how the Customer Service templates in Community Cloud can be built to fit your team’s needs. Get a first-hand look at: The flexibility of community templates How to develop reusable and configurable components for a community Best practices used to avoid common pitfalls when building a community
Yes, Your Salesforce Community Can Do That from InternetCreations
]]> 290 4 https://cdn.slidesharecdn.com/ss_thumbnails/webinaryesyoursalesforcecommunitycandothatfinal-180612152029-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Salesforce New Jersey User Group - Security Awareness /InternetCreations/salesforce-new-jersey-user-group-security-awareness securityusergroupfeb2016-presentation-160330172456
Chris Ferraro, Chief Architect at Internet Creations, discusses Salesforce Security Awareness at the Salesforce NJ User Group on 3/23/2016. ]]>
Chris Ferraro, Chief Architect at Internet Creations, discusses Salesforce Security Awareness at the Salesforce NJ User Group on 3/23/2016. ]]> Wed, 30 Mar 2016 17:24:56 GMT /InternetCreations/salesforce-new-jersey-user-group-security-awareness InternetCreations@slideshare.net(InternetCreations) Salesforce New Jersey User Group - Security Awareness InternetCreations Chris Ferraro, Chief Architect at Internet Creations, discusses Salesforce Security Awareness at the Salesforce NJ User Group on 3/23/2016. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/securityusergroupfeb2016-presentation-160330172456-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Chris Ferraro, Chief Architect at Internet Creations, discusses Salesforce Security Awareness at the Salesforce NJ User Group on 3/23/2016.
Salesforce New Jersey User Group - Security Awareness from InternetCreations
]]> 662 5 https://cdn.slidesharecdn.com/ss_thumbnails/securityusergroupfeb2016-presentation-160330172456-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Spring '16 Release Notes & AppExchange 10th Birthday Bash /slideshow/spring-16-release-notes-appexchange-10th-birthday-bash-57753676/57753676 exportjanuary16usergroupappexchangedeck1-160201210233
The Salesforce New Jersey User Group met on 1/27/16 to review the Spring '16 Release Notes and celebrate AppExchange's 10th birthday!]]>
The Salesforce New Jersey User Group met on 1/27/16 to review the Spring '16 Release Notes and celebrate AppExchange's 10th birthday!]]> Mon, 01 Feb 2016 21:02:32 GMT /slideshow/spring-16-release-notes-appexchange-10th-birthday-bash-57753676/57753676 InternetCreations@slideshare.net(InternetCreations) Spring '16 Release Notes & AppExchange 10th Birthday Bash InternetCreations The Salesforce New Jersey User Group met on 1/27/16 to review the Spring '16 Release Notes and celebrate AppExchange's 10th birthday! <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/exportjanuary16usergroupappexchangedeck1-160201210233-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The Salesforce New Jersey User Group met on 1/27/16 to review the Spring &#39;16 Release Notes and celebrate AppExchange&#39;s 10th birthday!
Spring '16 Release Notes & AppExchange 10th Birthday Bash from InternetCreations
]]> 1052 7 https://cdn.slidesharecdn.com/ss_thumbnails/exportjanuary16usergroupappexchangedeck1-160201210233-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Accelerating Cash Flow with Accounting Seed and Chargent /slideshow/accelerating-cash-flow-with-accounting-seed-and-chargent/53286436 copyofacceleratingcashflowwithaccountingseedandchargent-150928170021-lva1-app6892
Internet Creations CEO Chad Meyer shares his proven tips and best practices for Accelerating Cash Flow with Accounting Seed & Chargent. ]]>
Internet Creations CEO Chad Meyer shares his proven tips and best practices for Accelerating Cash Flow with Accounting Seed & Chargent. ]]> Mon, 28 Sep 2015 17:00:21 GMT /slideshow/accelerating-cash-flow-with-accounting-seed-and-chargent/53286436 InternetCreations@slideshare.net(InternetCreations) Accelerating Cash Flow with Accounting Seed and Chargent InternetCreations Internet Creations CEO Chad Meyer shares his proven tips and best practices for Accelerating Cash Flow with Accounting Seed & Chargent. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/copyofacceleratingcashflowwithaccountingseedandchargent-150928170021-lva1-app6892-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Internet Creations CEO Chad Meyer shares his proven tips and best practices for Accelerating Cash Flow with Accounting Seed &amp; Chargent.
Accelerating Cash Flow with Accounting Seed and Chargent from InternetCreations
]]> 749 5 https://cdn.slidesharecdn.com/ss_thumbnails/copyofacceleratingcashflowwithaccountingseedandchargent-150928170021-lva1-app6892-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Summer of trailhead - Salesforce NJ User Group /slideshow/summer-of-trailhead-salesforce-nj-user-group/51149553 summeroftrailheadnjug-150731173403-lva1-app6891
ºÝºÝߣs from the Salesforce NJ User Group meeting on 7/28/2015. Topics included an introduction to Salesforce Trailhead along with a demo of admin-related trails.]]>
ºÝºÝߣs from the Salesforce NJ User Group meeting on 7/28/2015. Topics included an introduction to Salesforce Trailhead along with a demo of admin-related trails.]]> Fri, 31 Jul 2015 17:34:03 GMT /slideshow/summer-of-trailhead-salesforce-nj-user-group/51149553 InternetCreations@slideshare.net(InternetCreations) Summer of trailhead - Salesforce NJ User Group InternetCreations ºÝºÝߣs from the Salesforce NJ User Group meeting on 7/28/2015. Topics included an introduction to Salesforce Trailhead along with a demo of admin-related trails. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/summeroftrailheadnjug-150731173403-lva1-app6891-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> ºÝºÝߣs from the Salesforce NJ User Group meeting on 7/28/2015. Topics included an introduction to Salesforce Trailhead along with a demo of admin-related trails.
Summer of trailhead - Salesforce NJ User Group from InternetCreations
]]> 1310 7 https://cdn.slidesharecdn.com/ss_thumbnails/summeroftrailheadnjug-150731173403-lva1-app6891-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Working at Internet Creations /slideshow/linked-in-careers-slideshow1/49738861 linkedin-careersslideshow1-150623143952-lva1-app6891
We believe employees deserve an environment that provides them the freedom to be themselves, an opportunity to achieve career success with a healthy work-life balance, and a voice on all matters ranging from benefit options to solution offerings.]]>
We believe employees deserve an environment that provides them the freedom to be themselves, an opportunity to achieve career success with a healthy work-life balance, and a voice on all matters ranging from benefit options to solution offerings.]]> Tue, 23 Jun 2015 14:39:52 GMT /slideshow/linked-in-careers-slideshow1/49738861 InternetCreations@slideshare.net(InternetCreations) Working at Internet Creations InternetCreations We believe employees deserve an environment that provides them the freedom to be themselves, an opportunity to achieve career success with a healthy work-life balance, and a voice on all matters ranging from benefit options to solution offerings. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/linkedin-careersslideshow1-150623143952-lva1-app6891-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> We believe employees deserve an environment that provides them the freedom to be themselves, an opportunity to achieve career success with a healthy work-life balance, and a voice on all matters ranging from benefit options to solution offerings.
Working at Internet Creations from InternetCreations
]]> 15985 3 https://cdn.slidesharecdn.com/ss_thumbnails/linkedin-careersslideshow1-150623143952-lva1-app6891-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 PhillyForce 2015: Moving from Firefighting to Prevention with Voice of the Customer (VOC) /slideshow/phillyforce2015-moving-from-firefighting-to-prevention-with-voice-of-the-customer-voc-1/47127071 phillyforce2015-movingfromfirefightingtopreventionwithvoiceofthecustomervoc1-150417150000-conversion-gate01
Chad Meyer of Internet Creations on Moving from Firefighting to Prevention with Voice of the Customer and Salesforce.]]>
Chad Meyer of Internet Creations on Moving from Firefighting to Prevention with Voice of the Customer and Salesforce.]]> Fri, 17 Apr 2015 15:00:00 GMT /slideshow/phillyforce2015-moving-from-firefighting-to-prevention-with-voice-of-the-customer-voc-1/47127071 InternetCreations@slideshare.net(InternetCreations) PhillyForce 2015: Moving from Firefighting to Prevention with Voice of the Customer (VOC) InternetCreations Chad Meyer of Internet Creations on Moving from Firefighting to Prevention with Voice of the Customer and Salesforce. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/phillyforce2015-movingfromfirefightingtopreventionwithvoiceofthecustomervoc1-150417150000-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Chad Meyer of Internet Creations on Moving from Firefighting to Prevention with Voice of the Customer and Salesforce.
PhillyForce 2015: Moving from Firefighting to Prevention with Voice of the Customer (VOC) from InternetCreations
]]> 944 2 https://cdn.slidesharecdn.com/ss_thumbnails/phillyforce2015-movingfromfirefightingtopreventionwithvoiceofthecustomervoc1-150417150000-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Salesforce Spring '15 Release Notes Review with Alex Sutherland /slideshow/spring-15-release-notes-review-with-alex-sutherland/43791226 spring15releasereview-njsfug-150122121515-conversion-gate02
Alex Sutherland reviewed the Salesforce Spring '15 Release Notes at the NJ User Group meeting on 1/20/15]]>
Alex Sutherland reviewed the Salesforce Spring '15 Release Notes at the NJ User Group meeting on 1/20/15]]> Thu, 22 Jan 2015 12:15:15 GMT /slideshow/spring-15-release-notes-review-with-alex-sutherland/43791226 InternetCreations@slideshare.net(InternetCreations) Salesforce Spring '15 Release Notes Review with Alex Sutherland InternetCreations Alex Sutherland reviewed the Salesforce Spring '15 Release Notes at the NJ User Group meeting on 1/20/15 <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/spring15releasereview-njsfug-150122121515-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Alex Sutherland reviewed the Salesforce Spring &#39;15 Release Notes at the NJ User Group meeting on 1/20/15
Salesforce Spring '15 Release Notes Review with Alex Sutherland from InternetCreations
]]> 745 3 https://cdn.slidesharecdn.com/ss_thumbnails/spring15releasereview-njsfug-150122121515-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Deliver World-Class Customer Service with Salesforce /slideshow/deliver-worldclass-customer-service-with-salesforce/41223446 webinar-deliverworldclasscustomerservicethroughsalesforce-141106133809-conversion-gate01
Learn how our Internet Creations' apps can elevate your company's customer service experience and agent productivity. We'll educate you on how to be a Customer Support Champion and increase your Salesforce ROI.]]>
Learn how our Internet Creations' apps can elevate your company's customer service experience and agent productivity. We'll educate you on how to be a Customer Support Champion and increase your Salesforce ROI.]]> Thu, 06 Nov 2014 13:38:09 GMT /slideshow/deliver-worldclass-customer-service-with-salesforce/41223446 InternetCreations@slideshare.net(InternetCreations) Deliver World-Class Customer Service with Salesforce InternetCreations Learn how our Internet Creations' apps can elevate your company's customer service experience and agent productivity. We'll educate you on how to be a Customer Support Champion and increase your Salesforce ROI. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/webinar-deliverworldclasscustomerservicethroughsalesforce-141106133809-conversion-gate01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Learn how our Internet Creations&#39; apps can elevate your company&#39;s customer service experience and agent productivity. We&#39;ll educate you on how to be a Customer Support Champion and increase your Salesforce ROI.
Deliver World-Class Customer Service with Salesforce from InternetCreations
]]> 1051 4 https://cdn.slidesharecdn.com/ss_thumbnails/webinar-deliverworldclasscustomerservicethroughsalesforce-141106133809-conversion-gate01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Control your world using the Salesforce1 Platform (IoT) /slideshow/control-your-wold-using-the-salesforce1-platform-2014/40510050 chrisferraro-controlyourwoldusingthesalesforce1platform-2014-141020155427-conversion-gate02
It's easy to control your office lights, heat, and much more using the Salesforce1 Platform. Our Chief IT Architect at Internet Creations, Chris Ferraro, shows you how to fire a workflow rule based on the temperature, control lights from your mobile phone, and a whole lot more using great DIY technologies like the Arduino and Raspberry Pi.]]>
It's easy to control your office lights, heat, and much more using the Salesforce1 Platform. Our Chief IT Architect at Internet Creations, Chris Ferraro, shows you how to fire a workflow rule based on the temperature, control lights from your mobile phone, and a whole lot more using great DIY technologies like the Arduino and Raspberry Pi.]]> Mon, 20 Oct 2014 15:54:27 GMT /slideshow/control-your-wold-using-the-salesforce1-platform-2014/40510050 InternetCreations@slideshare.net(InternetCreations) Control your world using the Salesforce1 Platform (IoT) InternetCreations It's easy to control your office lights, heat, and much more using the Salesforce1 Platform. Our Chief IT Architect at Internet Creations, Chris Ferraro, shows you how to fire a workflow rule based on the temperature, control lights from your mobile phone, and a whole lot more using great DIY technologies like the Arduino and Raspberry Pi. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/chrisferraro-controlyourwoldusingthesalesforce1platform-2014-141020155427-conversion-gate02-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> It&#39;s easy to control your office lights, heat, and much more using the Salesforce1 Platform. Our Chief IT Architect at Internet Creations, Chris Ferraro, shows you how to fire a workflow rule based on the temperature, control lights from your mobile phone, and a whole lot more using great DIY technologies like the Arduino and Raspberry Pi.
Control your world using the Salesforce1 Platform (IoT) from InternetCreations
]]> 83500 5 https://cdn.slidesharecdn.com/ss_thumbnails/chrisferraro-controlyourwoldusingthesalesforce1platform-2014-141020155427-conversion-gate02-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Salesforce and Gmail Fully Integrated (NJ Salesforce User Group Event) /slideshow/salesforce-and-gmail-fully-integrated-nj-salesforce-user-group-event/34297257 cirrusinsightnewjerseyusergroup-140505113607-phpapp01
The Salesforce NJ User Group meeting on 4/30/2014 at Internet Creations headquarters in Hamilton, NJ. Co-Founder of Cirrus Insight, Brandon Bruce, gave a presentation on integrating Salesforce with Gmail. Join the official Salesforce NJ Success Community Chatter Group: http://ic.force.com/njusergroup]]>
The Salesforce NJ User Group meeting on 4/30/2014 at Internet Creations headquarters in Hamilton, NJ. Co-Founder of Cirrus Insight, Brandon Bruce, gave a presentation on integrating Salesforce with Gmail. Join the official Salesforce NJ Success Community Chatter Group: http://ic.force.com/njusergroup]]> Mon, 05 May 2014 11:36:07 GMT /slideshow/salesforce-and-gmail-fully-integrated-nj-salesforce-user-group-event/34297257 InternetCreations@slideshare.net(InternetCreations) Salesforce and Gmail Fully Integrated (NJ Salesforce User Group Event) InternetCreations The Salesforce NJ User Group meeting on 4/30/2014 at Internet Creations headquarters in Hamilton, NJ. Co-Founder of Cirrus Insight, Brandon Bruce, gave a presentation on integrating Salesforce with Gmail. Join the official Salesforce NJ Success Community Chatter Group: http://ic.force.com/njusergroup <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/cirrusinsightnewjerseyusergroup-140505113607-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> The Salesforce NJ User Group meeting on 4/30/2014 at Internet Creations headquarters in Hamilton, NJ. Co-Founder of Cirrus Insight, Brandon Bruce, gave a presentation on integrating Salesforce with Gmail. Join the official Salesforce NJ Success Community Chatter Group: http://ic.force.com/njusergroup
Salesforce and Gmail Fully Integrated (NJ Salesforce User Group Event) from InternetCreations
]]> 1097 3 https://cdn.slidesharecdn.com/ss_thumbnails/cirrusinsightnewjerseyusergroup-140505113607-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation White http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 Customer Service in Salesforce: Managing Cases Effectively /slideshow/customer-service-in-salesforce-managing-cases-effectively/29180822 customerserviceinsalesforcemanagingcaseseffectively-131213084124-phpapp01
Presentation slides from the PhillyForce meetup on 12/11/2013. Chad Meyer from Internet Creations discussed best practices for running a highly efficient support operation and previewed 5 apps to be more productive with Cases. ]]>
Presentation slides from the PhillyForce meetup on 12/11/2013. Chad Meyer from Internet Creations discussed best practices for running a highly efficient support operation and previewed 5 apps to be more productive with Cases. ]]> Fri, 13 Dec 2013 08:41:24 GMT /slideshow/customer-service-in-salesforce-managing-cases-effectively/29180822 InternetCreations@slideshare.net(InternetCreations) Customer Service in Salesforce: Managing Cases Effectively InternetCreations Presentation slides from the PhillyForce meetup on 12/11/2013. Chad Meyer from Internet Creations discussed best practices for running a highly efficient support operation and previewed 5 apps to be more productive with Cases. <img style="border:1px solid #C3E6D8;float:right;" alt="" src="https://cdn.slidesharecdn.com/ss_thumbnails/customerserviceinsalesforcemanagingcaseseffectively-131213084124-phpapp01-thumbnail.jpg?width=120&amp;height=120&amp;fit=bounds" /><br> Presentation slides from the PhillyForce meetup on 12/11/2013. Chad Meyer from Internet Creations discussed best practices for running a highly efficient support operation and previewed 5 apps to be more productive with Cases.
Customer Service in Salesforce: Managing Cases Effectively from InternetCreations
]]> 6856 7 https://cdn.slidesharecdn.com/ss_thumbnails/customerserviceinsalesforcemanagingcaseseffectively-131213084124-phpapp01-thumbnail.jpg?width=120&height=120&fit=bounds presentation Black http://activitystrea.ms/schema/1.0/post http://activitystrea.ms/schema/1.0/posted 1 https://cdn.slidesharecdn.com/profile-photo-InternetCreations-48x48.jpg?cb=1586976793 Internet Creations provides professional services that help organizations grow into highly efficient operations. We specialize in enabling process efficiency particularly in support departments and call centers. Our apps are 100% native, purpose-built add-ons for Salesforce Service Cloud. We help companies large and small, spanning five continents, operate more efficiently and save money. How can we help you? www.InternetCreations.com/ https://cdn.slidesharecdn.com/ss_thumbnails/developerconsoleforadmins-updateddesign-200501135957-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/salesforce-developer-console-for-admins/233002574 Salesforce Developer C... https://cdn.slidesharecdn.com/ss_thumbnails/slidenetwebinarproactivevreactivesupport-july252019-190729183032-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/proactive-vs-reactive-support-to-drive-success/158912541 Proactive vs Reactive ... https://cdn.slidesharecdn.com/ss_thumbnails/slidenetwebinarforlightning2019-190626195231-thumbnail.jpg?width=320&height=320&fit=bounds slideshow/why-salesforce-lightning-why-now/152054231 Why Salesforce Lightni...