/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: IsabelSnchezGmez https://cdn.slidesharecdn.com/profile-photo-IsabelSnchezGmez-48x48.jpg?cb=1523739488 Customer service professional and team management for at least ten years. I have worked in banking and passengers transportation areas and nowadays working for a non profit organitation, where I developed a customer service excellence orientation. I learned that team work helps getting better results and that to be good leader most important tasks are listening to others and being an example at work. I collaborated in 800 people admission from other company to be part of ours; working in making adjustments in tasks and procedures, and change management. Analysing routines at work we upgrade the working process and its results; always from an excellence and quality perspective.