/ http://www.slideshare.net/images/logo.gif / ºÝºÝߣShare feed for ºÝºÝߣshows by User: IvanLo6 https://cdn.slidesharecdn.com/profile-photo-IvanLo6-48x48.jpg?cb=1613678060 Talented and accomplished Technical Support Management Professional with 5+ years of success in leading and developing strong Technical Support and Sustaining Engineering organization. • Experienced in delivering cost saving through operational improvement as well as mission critical projects on time and under budget. • Proven ability to manage multiple projects and priorities concurrently. • Team leader with interpersonal skills to work at all level of an organization and demonstrated ability to build strong working relationships with coworkers. • Ability to identify, analyze and solve issues to increase customer satisfaction and product quality. • Working knowledge of Six Sigma