/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: JaiTheerthKumar https://cdn.slidesharecdn.com/profile-photo-JaiTheerthKumar-48x48.jpg?cb=1528453017 ��� Act as a single point of contact for phone calls and emails from multiple customers regarding IT issues and queries ��� 1st and 2nd line support - troubleshooting of IT related problems and basic network issues. ��� Windows Server (up to 2008) installation and troubleshooting with Group Policy, PowerShell automation experience and Active Directory, DNS, DHCP server role management. ��� Exchange Server administration and troubleshooting. Creating mailboxes, address lists and public folders, modifying mailbox permissions, monitoring mail flow and connectivity. Some migration work (Exchange 2003 ��� 2010). ��� Cisco Call Manager and Cisco Gateway administration experience, creating ... http://techazo.blogspot.com