/ http://www.slideshare.net/images/logo.gif / 際際滷Share feed for 際際滷shows by User: JaseerKannampath https://cdn.slidesharecdn.com/profile-photo-JaseerKannampath-48x48.jpg?cb=1619073437 I have 13 + years of extensive IT experience specializing in Contact Centre with focus on pre-sales, design, planning and transforming customer business by embracing collaborative technologies with a track record of creating innovative and profitable customer solutions across industry types. I have involved in transitioning customers on various UC and Contact Centre Solutions based on Cisco (IPT and IPCC/UCCE), Avaya, Genesys, and Microsoft Lync 2013. Besides being an experienced pre-sales consultant, I have played various roles like Consultant, Business Analyst, Service Delivery, and Technical roles through my tenure. During my Tenure I had opportunity to get involved in multiple com...